Honest local business! High quality. Many years of cellular experience. They can do almost anything with your phone.
I was quite impressed with the staff at my local T-Mobile store. I was unceremoniously kicked off of an AT&T family plan and desperately needed a new service provider. I happened by the store, parked my vehicle and just randomly walked in. I was very pleased with the manner with which I was greeted by Omar. He was good on the qualifying questions in order to extract the information necessary to serve me best. Also, he was quite friendly and welcoming. Shortly afterwards, we were joined by JoJo, the store’s manager.JoJo is obviously leading by example; a simple yet effective method of managing, which has proven many times, to be a successful fundamental management methodology. JoJo seems to understand that the primary function of a manager is to continue to produce, what else? New managers. She too was exceptionally friendly and personable. I have spent the majority of my sales career in retail, district, and then regional management. Sales training was my primary function. Later I joined Michelin, USA as a Western Regional Sales Manager and served as the primary sales trainer for this region. Point being, I do have the ability recognize good talented people when I see them.This is the place to find them.Sorry for the excessive length of this review, but I think this team is really deserving of the notoriety and an excellent customer review.Thank you JoJo, Omar and the rest of the team at T-Mobile on Shaw and Marks.
30 minutes just to be checked in then the guy said it will be another 20 minutes to be helped, and it was not busy that day. Will not be going back to that store.
I have been waiting at this establishment since 0958, knowing that they would be opening up at 10:00. The time is 10:37 am and they still are not open. They date is 1/23/17.
Reliable and honest service! They fixed my iPhone in 15 minutes, definitely reccomend screen works for all your cellphone needs
Wrong number provided................................................................................. .......................................................
Employee was not as thorough as he should have been in handling our concerns. W e had to make several trips to get everything set up.
I had a horrible experience with this phone shop!! I would advise others to never come here! I took my iPhone 6 here because my screen was cracked and they said they would fix it for $100. They fixed it in 2 hours and said I could take it home. The next day at home, the screen started randomly coming off. Soon after, the screen started messing up and after another 30 mins wouldn't work properly and was all black with a few colorful lines going up and down! I took it back to them the following day, and they told me they would fix it for another $100. I told them you guys messed up my phone more than when I initially brought it in. Long story short, I took my iPhone to another phone store who fixed it in 30 mins and they told me phone zone put a cheap screen on my phone. Highly reccomend people take there phones elsewhere.
Too many long customer lines . MAKES IT DIFFICULT FOR SENIORS STANDING IN THESE LINES. I'M 81 WITH BACK STRESS.
Great customer service great prices. I Highly recommend to get your phone repairs and acessories with C&A