BMW Of Freemont

Worst decision ever placing a loan app here.... My cousin came in to lease a 2015 BMW 550i he placed a loan application with his dad as the "primary" and himself as the "co applicant". Shawn who is the current Fiance manager at Fremont BMW completed his application and denied him as his credit score/history for both him and his father didn't have sufficient history. Going forward, my cousin asked me to cosign for him as Shawn recommend a co applicant with a greater history which i personally had 2 auto loans, however i was declined as i do not reside at the same mailing address as my cousin... My question is, why didn't Shawn inform me this before submitting the application? I mean come on now you are titled as "Fiance Manager" yet basic knowledge to process a loan is inadequate. You have verified that the addresses are not the same, yet you still process the application that's a given red flag that you will be denied even if your score is 700+! NOW I HAVE A HARD INQUIRY ON MY CREDIT REPORT! The most basic requirements which could have been avoided caused me hell. I am more surprised that i have left him 2 voice mails and still haven't gotten a reply back from him. I have spoke to Sofia and Deborah who are the "The receptionist" at BMW Fremont all they said was shawn will call you back in 5 mins.. I HAVE BEEN HEARING THAT SINCE 9AM ITS 7 PM NOW!! talk about 5 mins...

I purchased a 3-year old certified pre-owned BMW from this dealership. The night I drove back home, I found that the rear window has some leakage. (You can hear the wind while driving on highway. Very likely it needs a new window seal). I admit that I should have paid attention to this kind of little things while test drive. (But this is a certified car from a dealer.)



So I brought the car back the second day. They told me that this is not under warranty and want to charge me $175 just to diagnose the problem! Who knows how much they want me to pay to fix this thing. I walked away.



So my advice is that NEVER TRUST THIS DEALER. STAY AWAY AS FAR AS POSSIBLE.

My wife and I bought a pre-owned 545I from Fremont BMW with only 18,000 miles. We were given a CarFax report which stated this car was a 1 owner car with no accidents. In fact the car was Certified by BMW to 100,000 miles. We felt confident and purchased the car. I couple years later after the transmission was in for repairs about 8 times and finaly replaced, we decided to sell the car. I had an interested party who requested the vin # to run a check. She stated that if the vin came back clean she would buy the car. I was shocked when she contacted me and said the car had been in an accident. I asked her to email me the report and sure enough the car had been in an accident. Because of this, I ended up loosing 3,000 to 4,000 when I sold the car.



I know that BMW Fremont knew about the previous wreck reported to my car and still sold it as if it had never been in an accident.



Beware of this dealership. I was amazed that a BMW dealership would behave and lie this way. I assumed that since it's a Certified BMW Dealership, they would be held to higher standards. Boy was I mistaken.