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DR William Moore MD
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Reviews
10/31/2015
I had been seeing Dr. Moore for chronic pain mgmt, & he did a fair job providing it, then about 4 month ago, on a busy day, I waited over an hour just for my Rx's, my nightmare began.They took the directions for one of my meds & put it only one of my other meds. Because I was tired & in pain, I didn't notice until they repeated the error a second time. When I called the office, the medical assistant refused to consider it was an error & told me it was ordered that way, I would have to make another
appt, & pay another $30 copy, if I wanted to talk to the doctor or PA.
I thought the error was fixed, they told me they didn't give physical Rxs anymore, they would send it electronically. My family member brought my medication home, & I found they had made another error. I reported it & had wait 9 days without my main pain med, only to get there & find the doctor had just left. I asked the staff to catch him, which they wouldn't, so I had to come back the next day, in pain, frustrated & tired. When I got there,a doctor I had never met before told me that, yes, they had made an error, which they wouldn't admit the first two times. He fixed the error & handed me a physical Rx for it. Then the office manager came in & told me they wouldn't see me any longer because I had gotten angry with them & yelled at the medical assistant and hung up on them out of frustration. After taking my break through pain med every 2 hours for 9 days to partially control my pain, I was in pain & over tired, but they had no empathy. If you Use this practice, do so with caution. If they make medication errors 3 times over a few months, you have to wonder what other errors they are making.
05/24/2012
VERY UPSET. DOCTOR'S OFFICE TAKE TIME TIME AUTHORIZE MEDICATIONS. DOCTOR DISMISSED ME AS A PATIENT DUE TO RECEIVING PAIN MEDS FROM ANOTHER DOCTOR. I'M UNEMPLOYED HAD SEVERAL SURGERIES AND HOSPITALIZED. COULD NOT AFFORD TO GO TO THE DOCTOR(117.00) VISIT. WANTED FUNDS AT VISIT. HE COULD NOT MOVE FOWARD DO TO THE LACK O MONEY TO DO SURGERY OR ANY THING ELSE. THEY GO OFF A REPORT SENT BY DOCTOR. I GOTTEN MEDS THAT HAD SIDE AND WARNINGS. SO I'M DISMISSED BECAUSE OF VIOLATION OF CONTRACT. EVERYONE DESERVES A CHANCE. BUT THEY KEEP NO RECORDS WHEN YOU CALL ABOUT MEDS.
Details
Phone: (817) 292-8585
Address: 7273 Hawkins View Dr, Fort Worth, TX 76132
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