Great business, associates very friendly and will go the extra distance for you. I was from out of town and when I called for help they were more than eager to help out,
I had a Great experience, was very educated on examination for both glasses and color contacts. Dr. Hinshaw was patient & respectful of all my questions and re- educated me on any issue, felt that I was safe and truthworthy that my eye are in Great care for any disease or future issues. All Staff was educated and helpful to get my order placed especially Maria. I will highly recommend to go again and will be a faithful patient to Visionworks.
Went to vision works for glasses in June, when I recieved them they looked amazing, all my friends complimented me on them. Within the first month the nose piece broke, no big deal I stopped at Wally World and got new ones. Within the second month the metal frames started to discolor, and now 5 1/2 months after purchase the metal broke apart not a screw part that could be fixed but the welded piece. I called vision works and was spoken to very nicely and told I had to bring them in and speak to Scott the general manager, which I did today. He was wonderful, he looked at the glasses, apologized and told me to pick out new frames, I thought they had to be the same size, so asked for help, he told me the lenses were made for an exact fit for those frames, and said they had to make all new lenses, when I asked how much that was going to cost, he said no charge. I believe it was my fault for picking out such a dainty, fragile frame, but I am very happy with Scott and Vision works for standing behind their product. Thanks Scott