Great American Van Unes

I was moving my things from NC to Montana and have never had a worse moving experience in my entire life. I'm 60 years old, so as you can imagine, I've moved many times. This company not only destroyed a number of my prized possessions and antiques, but the original quote was for $2114 and after loading my stuff they handed me a bill for $3458. They delivered my things several weeks later than what they had originally promised and arrived with little notice during the worse snow storm in two years. So, I was forced to drive from Yellowstone National Park where I work and my boss insisted that I take a sleeping bag and extra clothes and water in case something were to happen. Upon arrival they were putting snow chains on the 18 wheeler and after paying hundreds of dollars for a bulk fee the first thing I noticed is they had disassembled my $3800 South African table, did not protect it all and treated it like firewood. My Tempur-pedic bed was ruined, along with an antique Queen Anne oak chair, an $800 lounge chair, a cherry dresser I had for 50 years, with lots of other problems like a broken hinge on my cedar chest, etc.. The last time I heard from their manager, he said "you're not going to get a dime from us you SOB" and then hung up on me. Today, after four months their supposed claims processor, CSI, sent me a Closed Claim Notice saying "that they would like to handle my claim directly".

Absolute worst moving company I have EVER delt with. They were extreamly late picking up my stuff. They 10 days late delivering it.



Before they delivered it, they called me to deposite additional money to a checking account, above what was agreed. They tried to charge me for an extra 1500 lbs of stuff that I didn't have (I made the truck weigh).



My stuff arrived severely damaged and full of roaches. The delivery drivers didn't even have tools to put stuff back together.



And the worst part is that all of my stuff was delivered infested with roaches. Thousands of them. I had to throw away all of the boxes of clothing. The driver told me the warehouse they put my stuff in was really bad. Now I have to pay an exterminator to get rid of the bugs in my brand new house.



They seem great, but once they pick up your stuff they are going to rip you off and hold your stuff until you pay what you don't owe.



BEWARE!!!!!!!