We were very pleased with the professionalism and quality workmanship of Custom Decks Plus. Joe (owner) and his expert crew of Steve and Vince, met our every need and expectation. They were very conscientious of their work, including cleanup each day. The work was completed in a timely manner, and at a fair price.
Installed a new deck using pressure treated lumber. Finished the project as promised. Deck started showing signs of wear in 3 months. In 3 months, Wood started warping, splitting and a knot hole popped out. Joe refused to take the ownership citing contract, and that the material warranty is limited to 1 month. I agree with the contract and was ready to pay to replace a few boards. They dont take my call anymore and does not respond to emails. I took the opinion from a few local contractors and they all agreed that the material used is not a good quality and that 3 months is too quick for wood to warp and split. I will stay away from anyone who refuse to take ownership for their work.
Don't hire this company. Did not fulfill contract. Marginal work at best and if you want what you pay for, get every last little detail spelled out in contract or don't hire. If you don't get it in the contract, its your word against his. My neighbors and I were fooled by his website too because the website makes you believe this business is located at a commercial site. It is not!