I have taken my great dane here twice since October and have been completely satisfied my dog was well taken care of. Both times it was for a week, he came home happy and healthy. The staff is very friendly and really care about your pets.
Horrible. Our dog died under their supervision and they had no procedure to handle an emergency since my pregnant wife had to carry our bulldog, Diego, from their facility to her Jeep and drive our dying dog the the ER vet to try to save his life. Diego went in for a nail trim yesterday at 4:30. He died not long after due to undertrained employees and an inability by that staff to respond appropriately to an emergency. Eddie is also saying our Diego died of a heart attack. Interesting since the ER vet had a very difficult time getting a tube down Diego's throat. Very nice of Eddie to offer to pay for an autopsy. They are hoping to God it shows an enlarged heart which it won't. Would be nice if they had apologized or at least stick to the same story when they talk to the police. My best friend Diego died here. How much do you love your pet? Want to chance their life with strangers who show zero empathy and put their energy into covering their own asses?
I second Nick A's review. We took our 4 dogs to Animal Acres when we needed a last minute accommodation for them when another facility fell through. All four dogs came home ill after a 4 night stay at Animal Acres and the place smelled so foul, as did my dogs, when I picked them up. It's dirty, loud, and reeks. If you love your pet, take them elsewhere.
I do not recommend this facility for the care of anyone's pet. The facility is sloppy looking and it translates to the animals having uncomfortable stays, I know this personally as i had to make several expensive trips to the vet after my dog stayed at this boarding facility. The well being of your pet is high risk at this facility. They do not require vaccination records which should have been a huge red flag for me, so I urge you to consider exploring a different place to bring your pet.
This facility blows the others out of the water. I love that I can check on my puppy by the webcam here - The staff consist of nearly all vet techs and are all passionate about animals which makes me feel safe leaving my dog overnight and the cleanliness and well organized facility is top notch.I have nothing but 100% positive things to say about E&B
I would encourage anyone making reservations with E&B to have a backup plan. They cancelled our reservation becasue they were full and we did not do Doggy Daycare with them so we didn't have priority.