0 stars I brought in a brand new white knuckle knife to get touched up. Now my kife is ground up I could of done better with a rock. Worst job I've ever seen. they must of used a 6 inch bench grinder with a course wheel. I asked if he could clean it up a little , nope that's how we do it he says. 0 personality prick is what he is. Absolutely the worst. Now I have to pay someone to fix there mess. I'm plum pissed.
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I have been taking my knives here for years and I have been happy with the work they do. The turn around time is good. When I took a serrated knife in they were honest with me and said that it won't be exactly the same. It was really close and it was as good as new.