Tip Top Nails

I will never go back there again. I decided last minute to get a silkwrap instead of just a manicure. I'm not really a nail person, I get my nails done maybe once a month. I tried to explain to her how I wanted them done, which was kind of hard back of the language barrier. I don't like the fake plastic tip because they damage your real nail. I watched several Youtube videos on how a silkwrap was a better alternative. Anyway because I wanted a little length to my nails she was going to use the plastic tips. I told her no, and I explained to her why. She said so you want to use your own nail, I said yes. Long story short and $35 later I have a regular manicure. When I saw how short she was filing the nail (which was my own nails length), I asked her what she was doing. She stated this is how its done and there was nothing else she could do since I didn't want the tips. So even though I was unsatisfied with her service I tip her anyway. I guess she was unhappy with the tip and after she finished painting my nails, she had me dry them using the mini fan at her station. Normally they take you to the drying station. And I was supposed to receive another service, but she started work on someone else. By this time I'm livid; I grab my things and left. I was able to find another place to get my eye brows done (Brown Spa; which they did an excellent job and was very polite). I asked the tech about silkwraps and she confirmed what I though. She also told me she never goes to Tip Top Nails "they're terrible".

I was able to find the Youtube video, so I went back to Tip Top Nails and show it to her. She said they don't do it like that, and that if I showed her the video before she would have told me no. They refused to do my nails the way I wanted them, and refused to give me a refund.

I'm a stay at home mom so I don't get many days to myself, and it pisses me off that this chick messed up my day.

Save yourself some money and go to a different salon. The Tip Top Nail Salon in the Galleria Mall (Brentwood, MO) is so much better.