aside from long wait because only 2 people work there the nail polish quality is horrible. I got a French shellac and within 12 hours the color on tips was dissolving. I went back next day they did same color and it happened again in less than 5 days. very low quality of products and customer service. they would not allow me money back even though I had them remove gel.
If I could give this nail salon no stars I would this was absolutely the worst service I ever had. They didn't even have one nail specialist on staff to do acrylic nails. I went with three others the first thing we had said was two acrylic full sets and two shallac sets and four pedicures. They said no problem they took two of use for pedicures immediately we sat in the chairs for about ten mins before the even turned on the water. Two more people came in the sat them in additional chairs and began working on them before us and we where there first and had waited an additional 45 mins to even received the pedicure which they then rushed through the pedicure they advised us the couldn't even do our fullset instead of allowing us to choose to go to another salon so we could get the service we came in for they allowed us to believe that we would be able to get the services we expected. Not even that they started working on my friend and in the middle of her pedicure not once not twice but several times would stop working on her and work on another person so not only did we wait for a service the was terrible they weren't properly staffed and they had horrible customer service and allowed us to get services knowing the couldn't assist with all services we required for that specific occasion. I will never give them my business again I was horrified and they new we were unsatisfied with the services and didn't appoligize for our inconvenience.
I love going there. Sometimes it's hard for them to understand me but the man there tells them no! She wants this! But the work is very good. And clean. Another little down fall...a young girl cleaned the tub for the pedicure. Like maybe 11? Not sure if a 11yr old knows how to exactly clean a tub. I always have a relaxing time there. And my nails always last a long time.