Very nice people and helpful. LOVED Renee. Will go back again. And will tell my friends and family as well.
Dr. Malitz did my LASIK surgery and my mother's cataract surgeries with the special multifocal lens and we both are thrilled and GLASSES FREE!! Lov…
I use this app frequently and am always pleased! I really appreciate all of the features and yet it's not complicated. Thank you!
My family and I have been patients with Dr. Bigham since he was at his old location. We love Dr. Bigham but recently something has happened to the staff. Crystal is not friendly in person and doesn't need to be answering the phones (needs customer service skills). Our appointments keep getting messed up. My family came in on 3/1 for appointments but my oldest couldn't make it so I called and told them to reschedule hers for a different week and to give me her spot on 3/1 because I didn't have an appointment. (won't go into detail why I didn't have one scheduled this year that's another issue with staff I had over a year ago). When arrived found out that the lady who changed my daughters appointment never put me in my daughters 3/1 spot. The new lady who did the pre stuff on my eyes said, it must be nice to just walk in and say I need a appointment today. Had some more issues with not scheduling appointments right or not taking the old appointment off when we did rescheduled.
It took one year to get my $400 pair of glasses correct . Then, 2 years later, there were cracks in both lens. They said the cracks were from normal "wear and tear" from putting them on in am and taking them off at night and there was nothing they could do about it. I was offered a minimal percentage off on a new pair of glasses but preferred not to go through that kind of ordeal again. The whole experience was very unprofessional.
The staff at the Evansville Indiana location was absolutely wonderful today. I was looking for a pair of glasses for my 12 year old daughter and the staff did everything in power to help us find a pair that she liked and that our insurance would pay for. I called the store two times before I went there and both times they answered my questions and did it in a polite manner. When we arrived the staff was knowledgably and very friendly. They took the time to assure that my daughter got the pair of glasses that not only that she liked but also a pair that would fit her face correctly. They even went through drawers to find the perfect pair. The wait for the lenses to be fitted into the frames was very quick. They explained my insurance policies and their polices about the glasses in detail. I am a very satisfied customer and would recommend them to others!
what a joke went to get glasses got eye exam got glasses they were real blurry not the right prescription told me I still had to pay for exam even though they are the ones who came up with the wrong prescription WALMART got it right got 1 star cant give zero
Don't go to this place they are incompetent. I went in for a contact examine on a Saturday and they didn't have mine in stock which was ok. They said it would be a week so I said ok. I called back in a week and they told me that the dr. Didn't turn in their order forms so it will be another week. I asked the if I could get another brand or kind and told me that I have to go back in to see dr.
Dr. Kim Haywood is my eye Dr. and has been for several years. She has always been very thorough and is always in a good mood. Also Dr. King is my Fiance's Dr. and he is excellent as well!