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- amex, all major credit cards
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- Willakenzie, Cal Young
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Reviews
04/28/2023
I had a lot of trouble with my car, and it was misdiagnosed a few times by another dealership but Kendall went above and beyond to get my car fixed right. I appreciate them so much and would recommend them to anyone. Thanks Dylan and the service team for all your hard work on my legacy!
Leased a 2008 outback.
Both Sean and Toni were great.
Would recommend them both.
02/13/2023
The customer service at Subaru is superb. The friendly reps are prepared to greet you and make the full service a professional experience!
11/19/2022
I have taken my Subaru many places across the US, Illinois to Colorado and Oregon. Sheena at Kendall helped me so well! She was very communicative and made sure I was taken care of, even on her days off! I've put over 100,000 miles on my crosstrek and I'm confident it will go for many more! They have been accommodating weather I have my kids, dog or all three of them! They even pulled up my car and helped me switch car seats out of the rental vehicle. True service! 🙏
11/01/2022
Excellent service. Prompt, professional, helpful and efficient. For a drive in service the car was inspected, serviced and ready to go in 40mins. Hospitality was lovely.
Cayenne the service representative that worked with me made the whole process run smoothly, she explained everything very clearly and was a delight to work with. Thank you
great service; friendly and helpful. the shuttle service is great and i really appreciate the express service option.
05/07/2022
Recently there was a freak accident outside of my home involving the local Utility Company and my car received significant damage to the windshield and body. Dylan with Subaru did an amazing job of helping me get the first and second quote quickly for insurance purposes and I was assuming I would need to call for a taxi to get home but they offered me a rental and kept me updated on the repair progress.
While my car was being inspected they found some internal issues on the car that could have had terrible consequences if not addressed soon and they took care of the work while my car was being serviced for the original issue.
Great customer service and I cannot thank them enough.
03/28/2022
The professionalism and customer care that I have had from Kendall throughout our 2021 Forester purchase and 3 service/maintenance visits on our Forester and my Crosstrek has been 1st Class all the way.
03/14/2022
Kendall Subaru is the only Service department I have ever used for my 2016 Forester. Thank you for excellent service>
11/07/2021
Disappointed. Surprised that you no longer wash the car or vacuum. But more surprising I just needed some explanation as to how to use some several items in the car like syncing the phone. Shocked that instead of helping me I was told to call someone the next day. Service has really changed for the worse.
08/07/2021
Always good service and professional staff. Brandon Burns is one of the best customer service reps I have ever encountered.
Brandon Burns made this an excellent visit. He genuinely cares about the customer and makes sure all is well before you leave. Had the oil changed, and they found a really dirty engine filter so had them change it. Thank you Brandon for making this a fun and terrific visit!!
06/23/2021
Thank you for the great service and the top notch facility!!! Staff was friendly and professional.
02/18/2021
Amazing people there, attentive to customers and helped tremendously with my car, I couldn't be more happy, I appreciate everything they did.
Details
Phone: (541) 465-4600
Address: 20 Coburg Rd, Eugene, OR 97401
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