Chauncey's

**COULD NOT POSSIBLY LEAVE A MORE NEGARIVE REVIEW**
I went in against my better judgement. I have heard horror stories about this place. They had a gun I wanted so I gave them a shot. Customer service is horrible, well, at the gun counter anyways. The guy with a beard was talking to a couple telling them how Chauncey's sells 2.4 million guns a year, lol. Then the couple was asking a straight forward question about what comes with a particular gun they were going to purchase. Beard guy was blowing them off till he said "are you definitely going to buy", then actually tried to help them after they said yes. Spewing all kinds of bad sales pitches. They leave. I ask to see the gun I wanted to buy, WITH MONEY IN POCKET TO PURCHASE SAID GUN. Beard guy pulls it out I start looking it over. The gun had blemishes in the finish, I point it out and he says it is a dark spot, ok buddy, looks like they tried to spot reblue a scratch. I asked if they had anymore I could see because I wanted to buy one. He starts telling me some bull$hi* about how they have not got any of this gun in since Christmas, and how he would have to go look through 4 storage rooms to find one, probably had to sort through the millions of guns in the back. Dude comes back with a completely different gun than I was looking at. Needles to say they lost a sale, customer, and gained another person telling the community to avoid at all costs. Save your time and money people. And just the final word for people looking at firearms, they try to talk to you like you have never seen or heard of any gun and tell you how they bought the same gun for hundreds more than their price they have on it. OWNERSHIP YOU NEED NEW SALESPEOPLE AT YOUR STORE WITH A SENSE OF CUSTOMER SERVICE. The large guy with the horrible neck tattoo is just as bad except he seems like he might actually want to help but is just talking about getting on unemployment when I was in there

On Tuesday, Sep 27th, 2016, I purchased Item number 222258699482 HP All In One Touchsmart 310 PC at eBay online auctions.

Unfortunately, The Item arrived damaged and unusable due to improper packaging according to UPS damage claims department.. I was contacted by your employee Yokisha who notified me to these findings and that all she would be able do is issue a partial refund of $80.00 instead of the full purchase price of $196.25.
I advised Yokisha that the offer of $80.00 was not an acceptable offer, and that I am requesting a full refund because of the findings and evidence UPS has showing your company as liable for the damaged items. At that point she became argumentative, irate, and disrespectful towards me. I am not one who likes confrontations or feel that she has the right to threaten me when I am the customer who is being affected by the negligence of your company or packaging.
Yokisha then started to send me messages via eBay stating that she will not refund the Computer and that maybe I was the one who did the damages to the item.
She then made a statement that was very upsetting and I will attach the messages she sent for you to review. In one of her rants Yokisha stated “That I should be more worried about the Hurricane headed towards my city than a computer” another that she made was
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New message from: chaunceyspawn2013 (1,025)
LOL...yea, yea yea. Go pack up and get ready to evacuate. That should be your concern buddy!!! LOL
This is a very serious and for Yokisha to think that a City/State that is in State of Emergency, in which people’s lives are in danger, is a laughing matter she needs to reconsider the type of work that she does because retail or and customer service based job is not for that type of cold hearted person.

My family and I rented a Uhaul from them and I expected them to be friendly, nice, and professional. I have seen their commercials showing their kids and staff. How they are just one big welcoming family. However, unfortunately this is furthest from the impression I got once doing business with them. The staff (I have no idea which is staff and family, I'll give the family the benefit of the doubt) were flat out rude. It's like they don't even want you in the store and God forbid if you have a child with you. You immediately get the stink look from them and they essentially ask you to leave the store. My child was well behaved, stayed next to my side the entire time, and didn't touch anything in the store. However, we were scooted out the door to leave. It was really bizzare to me how they acted towards my son and I. I would never go back to this place again. It really left me with a uncomfortable feeling. I will never ever go back there for anything.. You couldn't even pay me to go there. It was a very eerie, unsettling, weird feeling. Their staff (possible family) should really evaluate how they treat people. What a shame...