Thompson Janitorial Service

I SPOKE WITH A CUSTOMER SERVICE GUY NAME RALPH TODAY ON 04/07/2008 AT 1:50PM HE WAS VERY RUDE TO ME AND HE EXPLAIN TO ME THAT HE WAS GOING TO CHARGE ME $100.00 JUST TO COME OUT TO MY HOME. HE SPOKE OF GAS AND LOCATION WHATS FUNNY IS AS FAR AS GAS I LIVE 8MIN FROM THE BUSINESS. I ASKED MR. RALPH IF THERE WAS ANY FORM OF A DISCOUNT DUE TO THE FACT I ONLY NEEDED MY MASTER BEDROOM CLEAN AND HE GOT VERY UPSET AND EXPLAIN TO ME IF I HAD KOOLAID STAINS THAT IT WOULD BE HARD TO GET THE STAINS OFF. I DO NOT EVEN DRINK KOOLAID IN MY HOME SO I HAD NO IDEA WHAT HE WAS TALKING ABOUT MR. RALPH DOES NOT SOUND LIKE SOMEONE THAT I WOULD REFER TO ANYONE DUE TO HIS PRICE IS HIGHWAY ROBBERY AND HE WAS VERY RUDE AND UNPROFESSIONAL I WAS VERY UNHAPPY AND THE WAY HE SCREAM AT ME I FELT VERBALLY ABUSED BY THIS MAN AS IF HE HAD A PERSONAL PROBLEM WITH ME AND HE HAS NEVER MEET ME. THE ATTITUDE I HAVE FOR THIS COMPANY IS VERY TRASHY WHAT THIS COMPANY NEEDS IS A CUSTOMER SERVICE REP TO SAY HELLO MY NAME IS ???? I HAD TO ASK HIM FOR HIS NAME LIKE 4 OR 5 TIMES HE WAS SO BUSY YELLING THAT HE IGNORED ME. INSTEAD OF TELLING ME ABOUT KOOLAID STAINS MAYBE HE SHOULD HAVE ASKED IF I HAD ANY REAL STANS AT ALL ESPECIALLY DUE TO THE FACT I ONLY WANTED MY ONE ROOM CLEAN COMMON SENSE MAYBE MY CARPET WAS NOT THAT DIRTY.