The WORST forman mills to come to!! They put out wrong signs and then don't honor the price of the clothing. Got the manager to show them the ERROR and they don't care... claim oh the morning person messed up. As a customer I DON'T CARE... I see that price you honor it. So I called their Corporate office... not helpful either. Abu the manager is RUDE AS HELL.. telling me he is going look at the carmera at 5p when a person comes in to look at it becuz he can't look at carmeras and then I can try & see if I can get it for the price LISTED on the sales floor. HOW STUPID DOES THAT SOUNDS!! It took him 20mins to even come out the backroom to help address this. Still waiting 20mins later for district manager to call...NEVER SHOP HERE AGAIN!!!
Forman Mills in East Orange, NJ is the worst place to shop and their customer service is lousy. Unlike Bloomingdale’s and retailers their layaway consists of putting your merchandise into a box below a counter until the customer makes final payment. Their managers are rude and should be re-trained when talking on the phone. I’ve been to other Forman Mills location and I would never shop at the East Orange location nor would I refer anyone to that location. If I was the owner everyone would be replaced thus on a scale of 1 – 10, I give them a 1. I had a recent experience where I sort one of their employee’s assistance and was told, “I’m annoying them”. Is this how you treat a customer? That location should be closed.