NTB National Tire & Battery
300 10th St, Dunbar, WV 25064
Phone: (304) 768-2917
Phone: (304) 205-0090
Phone: (304) 766-7813
Fax: (304) 768-2917
Fax: (304) 766-7813
Toll Free: (800) 639-8473
TollFree: (800) 639-8473
National Tire & Battery (NTB)
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I have been a customer on and off for years, today I went there for two front tires, alignment and sticker. I arrived before 1pm. They finally took my car in at about 3:15pm. At about 4:30 they told me I would need two new rotors and new brakes on my rear wheels and that I needed several lights in order to pass inspection. They told me that they would put a rejection sticker on it if I didn't get this done. The cost over $1000.00 well, I was not happy and expressed this, so they" brought it down to $925.80. Whoopee! I am livid!!! Labor cost $290.00.They have lost a customer for good. I finally got to leave at about 6:30 pm. 5hours and 30 minutes later.
The only car that should be taken here would be the car of your worst enemy.
They absolutely DESTROYED my jeep, the entire coolant system was almost irreparable. They kept telling me I was wrong when I said there was something wrong with my coolant system finally when they listened to me they replaced my radiator hose and did a coolant flush. Little did I know these morons have an IQ nearing 60 they failed to snap the new hose back in place and it was laying on the engine. THE SUPER HOT engine which of course melted it while I was 2 hours away from home, take it to the nearest repair shop, who were in disbelief that anyone so ironically moronic could do something to a car also tell me that they filled my car up with green fluid when it clearly says RED ONLY in huge letter on the lid. So now we have established the fact that they are not only morons but cannot read.
So you are probably thinking to yourself they are really a tire place so they should know what they are doing in that area, right? Oh but you are so very wrong my young padawan. Since I have a jeep and "winter was coming" I requested all-terrain Off-road tires, very expensive of which I paid upwards of $700 in order to ensure my safety against winter's whitewalker wrath only to find when I got home 3 months later that my dad ask why, in this forsaken winter, I chose to have PUNY $50 a piece road tires put on my car. Not only are they INCOMPETENT they ripped me off BIG TIME.
02/21/2011Provided by Citysearch -
I went to NTB to have a tire put on a rim for my car. Last summer I had new tires put on my car at Tire Kingdom in Daytona Beach FL. I did not know that NTB was associated with Tire Kingdom. The gentleman behind the counter said that it won't be very much because there was a warranty or something on the tires. That I would only be paying for the mount. But what comes next is what I am writing about...I waited in the lobby for an hour and a half. I didn't mind, I had nothing else to do.
: ) A while later I seen my car pull around front with the new rim and tire. I was very pleased. The same guy brought me my keys and said that he had noticed a Marines car magnet on the back of my car. He asked if I had served in the Marines and of course I said yes. He then looked at me with the sincerest expression and as he handed me my keys, he said ""I want to thank you for your service to our country."" I couldn't believe what I had just heard! I asked what the bill was and he said that ""it was taken care of as he thanked me again. I have been out of the Marines for over 10 years. And in those 10 yrs, I have ben thanked for my Military Service about 5 or 6 times. I have to admit it brought tears to my eyes and I walked out of that store a few inches taller and a whole lot prouder! I didn't get his name, but I hope he realizes that he really made my day. : )
There needs to be more people in this country that thank our Veterans for their time defending our freedom.
I had an oil change done just because it was time for the change. About 3 days later I started leaking oil. I called and they told me to come back in, I pulled right in, no wait and they showed me I had a leak with my oil pan gasket. They showed me my problem and now I know what to do next.
I would suggest having them take care of your car, the team is pleasant.