Do NOT do business here. Just don't. I would give zero stars but that is not an option unfprtunately. Rude. Dirty. Small. Crowded. I realize that there are not many other many other alteration places near, but I truly encourage you to make a drive and find another alterations place. I have had theee dresses altered by Ginger and Terri (partially my mistake for returning I suppose). The firt was my senior prom dress. Minor alterations, and they turned out fine, but the service was so rude. I later got this dress cut off. Hem was not straight and liner poked out at the bottom. Last year, I had a bridesmaid dress altered. They took a very long time to do dress. I went to get it less than a week before the wedding. Once again, the hem was not done properly at all and the top was baggy. Ginger was very rude and said I should have brought it in earlier if I expected that part to fit. I vowed to never return, however, when I bought my wedding dress, I broke that vow and returned there to avoid making a two hour drive to Fort Walton where a good seamstress is located. I REGRET THIS DECISION!!! The hem is once again uneven with the liner sticking out. We asked them to fix it and when I returned for dress it was still partially messed up. The dart on the illusion back is very obvious and the fabric is wadded underneath in an abvious fold but only on one side. The bustle. OH THE BUSTLE WAS TERRIBLE.... they did not do he type of bustle I requested and what they did do looked horrible. All of this cost over $200 dollars and I still had to drive two hours to find a better seamstress originally recocomended by where I purchased my dress. Having to pay again to have Ginger and Terri's mistakes fixed, and with only three weeks until my wedding, i am very thankful to have found another seamstress who was willing to work me in. Make the sacrifice and drive somewhere else, I beg you...
Will never return to this business. Ladies are rude and impersonal. Two of the dresses we had worked on are going to have to be redone due to poor workmanship. Save time and money and go somewhere else!
I will only use Ginger and Terri's. I started using them at age 14 for my pageant gowns when I lived in the surrounding area and have been going there since for bridesmaid dresses, zippers, gowns, business suits, etc. I drive all the way from Tallahassee to use them because I know my alterations will be done correctly. Yes it's a small building, however I have never had issues with my stuff being "dirty" or Ms. Ginger or Ms.Terri being rude. I know my alterations will be of professional quality and priced correctly! They've had me as a loyal client for at least 8 years.
Rude and very impersonal. Had a bridesmaid dress altered (very minor alterations needed). Took over a month and cost $75 dollars! Insane amount of money for something so small. Will never do business with Ginger and Terri again and will recommend for others to do the same. Also, the space was very messy and cluttered. Dresses were laying on the dirty floor and one of the owners was even stepping on a dress that was there being altered due to not having a clear space to stand. Just an awful experience all around. Save yourself the time and money and go somewhere else.
Ginger was very rude and unprofessional. I mentioned about a wedding dress I recently brought how it was dirty at the bottom and i didn't have a turn around time for the dry cleaners to clean it because it was short notice. Ginger snapped at me telling me that if I am going to have problems with the dress being dirty then I might as well take it to another location. I am a Soldier who has served my country multiple times and I don't deserve from anyone to be treated like I need them and they cannot be replaced. I learned my lesson and she doesn't have to worry about my business any longer. SO TO ANY BRIDES OUT THERE AND ON THE MILITARY BASE IF YOU DON'T WANT YOUR BEAUTIFUL WEDDING DRESS TO COME BACK TO YOU DIRTY AT THE BOTTOM (LIKE THE FLOOR WAS NEVER CLEANED) I WOULD ADVISE YOU TAKE YOUR DRESS SOMEWHERE ELSE!
They were amazing! They were the only place in town that could have my dress taken in in less than a week. The day before it was supposed to be done I had a change to my schedule and wouldn't have been able to pick my dress up in time for my event so I called them two hours before they closed and they had it done in an hour! They were very and pleasant helpful.