Regal Entertainment Group

During our visit to your location my guests and I were harassed by management multiple times. We were not disruptive or offensive. We stayed to ourselves enjoyed the movie, laughing, eating our popcorn, etc..When they told us there had been a complaint and asked us to keep it down. We acquiesced. The manager came back in and asked us to leave, we agreed and confirmed he would be refunding me the money back due to our inability to finish the movie. On our way out, the manager had 5 officers there "Investigating us for trespassing". We cooperated with the officers, gave ID, statements..while still being threatened to be arrested while trying to leave. I asked the manager about refunding me per our agreement and he then declined. Needless to say I am extremely offended by the treatment we received which I believe is due to our minority status. I am not interested in an apology I only want my money refunded so that I may give my business to a more reputable establishment.

Ruth Corona