Eco Cleaners

BEWARE!! I have been going to Eco Cleaners for over a year. I go back because it is incredibly convenient to my home. For a while, I overlooked the shirt per batch that was ironed incorrectly or where wrinkles were ironed into the shirt (which eventually ruins the shirt) but I started to keep track of it. I also started looking at what I was getting billed.



They choose to dry clean what should be laundered (wonder why? It's 3x the price), they keep collar stays and just put them in a big bucket for others to pick through and they significantly overcharge. Errant sock in the batch? No problem...they'll throw it away for you! Errant undershirt in the bunch? No problem at all sir...we will dry clean it for you and charge you $6.99!



So I decided to start pointing this out. Not only did they deny they did anything wrong (dry clean v. Launder (isn't this my choice anyway?), not replace my collar stays and not re-do poor ironing), when I asked for a simple one time discount (I literally asked for $10), they told me they could not do that.



I spent over $2000 with Eco cleaners in the past 12-18 months. They agreed with that figure and thanked me for my business. When I asked them if they were prepared to lose my business over $10, they said yes. That told me all I needed to know. They get away with this because of location. That's it. It's the only reason they're in business anymore.



My advice is to find another place and refuse to support people who could care less if you're happy or not. Stay away from Eco Cleaners.