California Bank & Trust

This has to be one of the worst and most bizarre banks I have ever been to. Staff at this bank do not answer the phone and did not reply to any of my voicemails. They made opening account next to impossible and I almost gave up.
Overall, the environment at the Cupertino branch was below standard compared to other branches. Staff was awkward, incompetent and unprofessional. They made something that should have been simple hard.

I was there for over 1 hour and no other customers walked in, yet you have 4 staff sitting around doing nothing except socializing with each other. Their lack of knowledge caused unnecessary delays, 3 days to open an account, which is plain ridiculous. This would normally take the other banks 1 hour or less.

If I was the owner of this branch, I would be very concerned and would never hire this group, they are turning off customers and hurting the company.

all asian f workers stand there & look at customer& talk &dont need any 1 & confident they r protected under 1964 law