Pet Grooming in Cumming, GA

Sign petition on Care2 Petitions Demand justice for Meko, the sweet family dog that Michelle Root abused and killed. Demand Michelle Root be prosecuted to the fullest extent of the law. Make sure this business is closed and that Michelle Root never owns a pet or works in any business in which she is around animals.

Owner abuses, tortures and kills animals. Please shut this place down have the owner POS Michelle Root thrown and prison and hopefully tortured and killed.

Apparently, the owner of this establishment killed and then groomed the dog she just killed! Horrific story of animal cruelty. If she has 27 1-star ratings on Google - how is it possible Google has the overall rating at 3.5?!!!!!

Owner Michelle Root Garrett was arrested for allegedly beating a dog to death in her shop. DON'T TAKE YOU'RE PETS HERE!!!

I am very sorry that your experience was like this. We usually tell our clients up to two hours for grooming. Your dog was not just a bath, it required clipping and some hand scissor work. Today was very busy due to holiday grooming, we try to make sure we give people a reasonable estimate of time, to make sure of no disappointments. As to the car seats in my lobby, theyr are only there because this is a busy time and we pick up and drop off quite a few clients for the owners convenience. I'm sorry if this seemed out of place to you, but they do not stay there in a constant basis. It would be ridiculous to replace and remove the seats everyday until the holiday is over.As for the music that was playing: It was Seal, which is not provocative. The music is only there to calm the dogs. I do not play inappropriate music in my shop.We thank you for your patience at this busy time and regret your dissatisfaction. Sincerely, K-9 Grooming Cottage

I took my sweet Papillon there to have her bathed and groomed. When I made an appointment over the phone the lady (Amber) said they were totally booked up, and it would have to wait until the next day. I agreed and made the appointment. 10 minutes later, I received a call, saying they had to move my appointment to the NEXT day for no reason (2 days). I kept a cheery attitude, and agreed. When I brought in my dog, they said it would take about 30 minutes to groom her. I agreed and said, "I'll just sit here and wait". Amber (The daughter?) looked horrified and said I wasn't allowed because the dog would know I'm there and would escape...That's understandable. So I said, "Well I'll wait outside. How long would it take again?". She said she had to go speak with Ronda in the back. After I heard whispering behind the half door/curtain, she popped back out and said it's a 2 hour wait....How do you bathe a dog for 2 hours?! Since I wasn't allowed to be on the premises while they groomed my dog, I told them I'll "reschedule". Not to mention, when I walked in they had very provocative music playing. Every couple of seconds, I would hear faint moaning in the music.... AVOID this place!

My girlfriend brought my dog here to be groomed. I haven't seen the inside, so I can't comment there, but my girlfriend loves the owner/employees and they made my little angel so beautiful! They are incredibly reasonable in pricing and less than 5 mins from my house! So happy!

I have mixed feelings about this place. Great hours, great location and my dog always feels great after picking her up. The main lady there (sorry, cannot remember her name) is fantastic and super nice. But when I call to make an appointment sometimes it's "we're full" to "you don't have to make an appointment, just come in whenever." So which is it? And although you can hear dogs barking when I do call, the call itself cuts in/out and they speak very low, sometimes it's hard to hear what they are saying and when you ask to repeat themselves they sound frustrated. Over all it's a good place but sometimes it can be frustrating when trying to make an appointment, especially when one person says you don't have to and the other person tells me they are booked up.

I called for a last minute appointment and they said to come on in. They did a great job with my little Jack-a-poo, "Rascal". They were nice and gave him a very handsome cut. I will certainly go back the next time he needs clipping.