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Todd W.

06/20/2013

Overall
Unprofessional Service

I called to ask a simple question about my wireless service. The person (male) that answered the phone was so rude. Before I could even tell him what I was calling for, he said that they were too busy to answer any phone calls? I said OK???? He didn't offer to put me on hold or anything! He then hung up like I was no one!! I called back a few minutes later to ask for the manager. The same man answered the phone and said "you again" and hung-up?

I've been a customer of att for probably 20 years and have never been treated that way!! I'm planning on switching all my att services ( wireless, Internet, home phone and tv) to a Company the respects their customers!!

Details

Phone: (866) 731-2653

Address: 1612 E Summit St, Crown Point, IN 46307

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