More Info

Service Excellence Since 1989 Rated "A+" by Angies List and the Better Business Bureau

General Info
Welcome to the internet home of Custom Electronics, your factory authorized service center for JVC, Sharp, Toshiba, Hitachi, NEC, Fujitsu, Pioneer, Mitsubishi, Viore and Akai. Custom Electronics is family owned and operated and has been serving your electronic repair needs since 1989.We offer fast and friendly service on all makes and models of digital and analog direct view, LCD and Plasma TV, Digital Camera, Camcorder, and Video Recorder products.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax Line: (901) 384-4131

Services/Products
We Service, Plasma, LCD, Fast Service, Factory Trained, Digital Camcorder and Cameras, Big Screen TV
Payment method
visa, discover, debit, check, insurance, mastercard
Categories

Reviews

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MJ
Matt J.

03/08/2025

Overall
Service

I had my eBay purchase, an Adcom Preamp/Tuner repaired. Someone had previously tampered with my unit. The tuner and phono sections were not working. The tech at Custom Electronics was able to identify the issues. And repair it with the correct parts, did a full tuner alignment and an extended bench test. I have it set up at home and it is working perfectly. I worked in the stereo business in the seventies and eighties. I can whole hearted recommend this company.

Columbus T.

02/24/2021

Overall
Service

Joe was fantastic. He came out and did the repair, was courteous and knowledgeable. I will definitely call again if any other services are needed. Highly recommend!

JR
Justin R.

10/15/2020

Overall
Selection
Service

Joe knows TVs!! What a great guy too.
My repairman Joe what is the consummate old-school professional with a sense of humor and helpfulness.
He came out to do some warranty work on an LG TV. Turns out I had a faulty power source and the repair was totally free! Gave lots of helpful hints too. I hope they stay in business a long time to come.

htulio
Edited: 10/15/2020
Overall
HAPPY MOM

They came to my Mom's house to fix a broken Mitsubishi TV. The man was very neat and courteous and fixed the TV in less than thirty minutes. He asked me to write this review if I was happy with his service, I certainly was.

jjfeilder
Edited: 10/15/2020
Overall
Very pleased with results

On 12/30/10 one of your repairmen, Joseph, came to our home to repair the
motherboard on our Mitsubitshi TV. We had purchased it in July from Home Shopping Network and it was still
under warranty.  In the past two weeks, we had been experiencing several
times (a) the picture would be appearing, but no sound OR (b) the sound
was on - but NO PICTURE.  Most frustrating.  And this was an expensive TV
set.  

Joseph was most kind and had a nice sense of humor.  We are very pleased
with the new results.  Thank you again for repairing our TV.

ponycar500
Edited: 10/15/2020
Overall
I recommend these guys highly.

I took our TV to them after a bad experience at Dilday TV, what a difference! I was given a repair cost very quickly and it was repaired in a week for the exact amount they told me.
When I pulled up their guys unloaded my set and answered my questions, what great service!
Thank you for the nice experience, I'll be sure to tell my friends.

jgguest
Edited: 10/15/2020
Overall
Breath of fresh air

A breath of fresh air in these times when no one really offers reliable service. Very courteous company. Technician called to be sure I was home and arrived on schedule. He dianosed the problem with my big screen set and helped with information to contact the manufacturer. He took time to explain what was wrong with my set and gave me an estimate for the repairs and parts needed. I highly recommend this tv service provider to any one needing prompt,courteous and reliable service. Cost of service call was reasonable and I will contact same technician for repairs, once I determine whether the manufacturer will provide the replacement part. It's refreshing to deal with a competent, knowledgable and courteous service provider. Best wishes and thanks.

Judge Charles Gallagher

amymarek
Edited: 10/15/2020
Overall
I can not say enough about the...

I can not say enough about the PROFESSIONAL, COURTEOUS, REASONABLE service that we recieved from Custom Electronics.! I will never use anyone else and will recommend them to everyone I know!!!
THEY ARE GREAT!!!!

BB
Brandon B.

02/12/2016

Overall

The technician they sent out was amazing. He has been doing this work for over 30 years, and his knowledge was amazing. In addition to that his personality was a plus. He answered all of our questions, and helped us to reprogram our system that I think was beyond what was required. I would recommend this provider to any of my friends. This TV was bought from HHGregg, with a 5 year extended warranty. The people at HHGregg were @ss^holes, but I went to their Warranty provider , who put me in contact with Custom Electronics. Although the parts needed were backordered by Sharp for two months, my contact at Custom kept me informed all along the way. Jennifer is GREAT!

MJ
Monice J.

04/13/2015

Overall

I received the best service ever today. The gentlemen was so well informed,pleasant,knowledgeable.

Details

Phone: (901) 384-4100

Address: 1533 Bonnie Ln Ste 106, Cordova, TN 38016

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