Air America Air Conditioning LLC

I recently purchased an air conditioner from Air America. My consultant was Steve Levine. He was the fourth representative I had spoken to regarding a new unit. Not only was Steve knowledgeable but also professional and extremely courteous. I was very pleased with the customer service I receive and would surely recommend this company. Incidentally, their prices were also more competitive than the others.

I just wanted to say Thank You for assisting me to make my decision on the Air conditioning , financing etc., you explained everything fully. Also the Installers were here on time yesterday. Both Scott and Ben were pleasant and completed job to satisfaction neatly done.



All the Best to the Crew.

Thanking You All,

Once again you guys have saved the day. You came over last week or so to discuss our new a/c and the next day, your two quite professional installers, Doug and Jermaine, came over and did a wonderful job. I didn't tell you we had a horrible company come by the day before and said as they walked in the door, "I'm here to take your money," and after 5 minutes, literally, quoted me with a 5 ton a/c, (an unnecessary size at the end of the day) for this house.



Well, yesterday the a/c circuit breaker started sparking up and the unit stopped working. In my husbands' frenzy, he called some service and they sent two thugs over. A bodybuilder and some other guy (I'm not sure what they were trying to enforce or do, but it their language and demeanor was uncomfortable with a small child in the house). They ripped out our panel, shut our electricity, quoted us some outrageous price, stole one of our breakers and left. Yay!



Desperate, we called you guys again to get a recommendation for a REAL electrician. Thankfully, Scott sent out Billy, who explained everything (the other guys said we had to break the 'concrete' wall with an added cost. The wall by the way, is not concrete, it's gypsum board/sheet rock). Billy has now been assigned to the job, and is working on it now as I'm typing this. It is three o'clock and that we have been without power since nine this morning (did I mention it was scorcher today in South Florida?). As we know this panel is quite dated, and it needs to be replaced, it goes without saying that we will call you guys (your guys) to do the work in the near future.



We have not been able to get all these words on the website, but you are more than welcome to cut and paste this.



Thanks to everyone in the office as I know it takes a great team to keep up the professionalism. We appreciate it.

We go to Air America for all our Air Conditioning Needs and being that we own alot of properties, we use them often? Had to call them today due to a problem in one of our units and the person my husband normally speaks to was unavailable. Fortunately, Gloria answered the phone and was EAGER to help!! WOW!! When did you ever find someone who actually was concerned and WANTING TO HELP!! Thank You GLORIA–You are UNIQUE!! Take Care! Dennis and christine

I want to thank you for your excellent customer service! We had our system replaced yesterday. Brad Knee was very responsive to our request and provided excellent customer service in satisfying all of our concerns and needs. I called him about 8am , he was at my house by 10am and had the installers there by 2pm…Unbelievable quick service! The installers, Doug Martin and Jermaine were very professional and courteous. The young man, Brandon, who delivered the equipment was also extremely courteous.

It is a pleasure doing business with your company!

This is a note of complete satisfaction for the work performed by your company Air America Air Conditioning with the installation and functioning of a new 3 T Carrier Air Conditioning unit at the residence of Mr. Satistevan on Tuesday April 30th, 2013.The proposal that you prepared and submitted to install the new unit, was accepted by us considering the competitive quality and price and the maintenance services offered by your Company. The installation was performed in an efficient manner and the system is since working satisfactorily.I want to take this opportunity to thank you personally for the extra efforts that you put to make our experience with your Company a successful one. Please rest assure that we will be calling upon you should we need further assistance in this or any other matter related to AC.

Thank you

This year, I went on the market for a brand new A/C system for my house. I said to myself, I will give an honest opportunity to multiple companies and pick the best quality work and most honest company.So the project began….. Setting up appointments with different a/c companies on a daily basis for two weeks straight…..Total of approximately 8 quotes! My decision was not based on price, but quality work performed by a reputable company.Only one company stood over all! It all started with a big smile the second he walked in. Evaluation, presentation, explanation and options. He did not miss a beat! Every question I had, he made sure it was answered and understood. His level of customer service was second to none! Once presentation was done. Air America were the chosen ones!I felt extremely comfortable choosing the top of the line system and adding the 10 year labor warranty. After all, it was a big investment ($6k) and big decision for my house. This gentleman is a true asset to your company and deserves recognition for his outstanding dedication to his customers and professionalism. He is the main reason I hired Air America to do the right job!Please be sure to share this with your staff as others may be motivated by his example of true professionalism, passion and dedication. Your installers were truly a work of art as well. When employees are happy working for a company, it really shows! A new lifetime Air America customer, Juan

MY 16 YR.OLD A/C UNIT DIED OF OLD AGE AND SO I REFERRED TO THE YELLOW PAGES AND FOUND THE AD FOR AIR AMERICA A/C AND HEATING. I CALLED, EXPLAINED MY PROBLEM AND THE COMPANY HAD A REPAIR MAN AT MY HOME THAT SAME DAY.HE EXAMINED THE BOTH UNITS AND DETERMINED THAT THEY WERE BEYOND REPAIR. THE NEXT DAY A REPRESENTATIVE FROM THE COMPANY CAME TO MY HOME, AND HE GAVE ME THE NECESSARY INFORMATION ABOUT A NEW RHEEM A/C . HE WAS VERY PROFESSIONAL, HELPFUL AND INFORMATIVE. SEVERAL DAYS LATER I CONTACTED HIM, AND TOLD HIM TO PROCEED WITH THE PURCHASE AND INSTALLATION. THE FOLLOWING DAY HE AGAIN CAME TO MY HOME TO HAVE ME SIGN THE CONTRACT, AND THE NEXT DAY TWO GENTLEMEN CAME TO MY HOME AT THE EXACT TIME AS PROMISED. THEY WERE VERY PROFESSIONAL, COURTEOUS AND IMMEDIATELY STARTED THE REMOVAL OF THE OLD UNIT AND THE INSTALLATION OF THE NEW ONE. THEY DID EXACTLY WHAT WAS OUTLINED IN MY CONTRACT, AND THEY FINISHED THE INSTALLATION IN THE PRESCRIBED TIME.

THEY CLEANED UP ALL OF THEIR DEBRIS, AND WOULDN’T LET ME DO ANY CLEANUP. THE ENTIRE EXPERIENCE WITH THE AIR AMERICA COMPANY , INCLUDING THE OFFICE STAFF AND ALL OF THE ASSOCIATES ,HAS BEEN MOST REMARKABLE. I WOULD HAPPILY RECOMMEND THIS COMPANY TO ANYONE WHO IS IN NEED OF ANY AIR CONDITIONING AND/OR HEATING SERVICE

IT WAS A PLEASURE TO DO BUSINESS WITH THEM!

FRAN FRIEDMAN WEST PALM BEACH FL.

I just wanted to say that I was very pleased with the quality of service that I got from Air America. From the salesman Steve to the installers Doug and Jermaine. They did a great job and I would recommend them to everyone.

salesman joe nicolsi set up our contract for a new ac to be installed he was very pleasant, informative and very professorial he set up the installation for the following day, the men were very prompt reggie and eric installed the unit they both were very polite and knew exactly what had to be done for installation after work was done everything was cleaned up as if nothing took place, my husband and i are very pleased with the job.

On April 10, 2013 I had 2 Rheem A/C Units installed in my home. Tito/Mark/Fransisco & Anthonie were the technicians on the job. They came on time, surveyed the work to be done and did it neatly and quickly. They were very professional answering any and all questions I may have had for them.

If I need another system installed, I will be calling them to look at the job first. Thank You. I would also like to thank Brad Knee for convincing me to contract with your company.

Very professional,from the get go,Mr Brad Knee, explained what would be involved and the cost, to install new Trane Air Condition unit, Mr Dave Martin,and Jermane, carried out the installation, arriving early laid out dust sheets, completely laid the ground-work by Re-Built cupboard by lining the roof /sides/and base,and blocking all the holes before installing the unit.the out-side unit and new slabe every-thing is wonderful. I cannot say hoe pleased i am after living in Florida for 15 years,and (From England)and had many jobs done (95% disappointed?and) getting ripped, off,Your company Air america has restored my faith in the wonderful Professorial well trained worker ie Dve Martin/ Jearmaine, and Mr Knee (sales) Thank you all so much.100% recommended. Mrs Brooks Boca Raton Fl

I HAD A NEW A/C SYSTEM INSTALLED YESTERDAY BY TRAVIS AND ABE. THEY WERE GREAT. NEAT CLEAN AND VERY PROFESSIONAL. I WILL RECCOMEND YOUR COMPANY TO ALL MY NEIGHBORS.

My recent experience with Air America was such a pleasure. My original call for service was answered on the same day by Angelo,and per his recommendation, followed by Steve Levine, your sales rep.My new A/C system was installed by Abraham & Travis. The knowledge and professionalism of your entire staff is to be commended. I definitely will recommend your company in the future. Thank you for a job well done!

We recently had our ac handlers serviced by your company and were very pleased with the friendly efficient service.

Always reliable, I've used Air America Air Conditioning for 8 years and my ac has been running at it's very best! I would recommend them to everyone without question!

Stay Away!!!! I've been dealing with this company the past 2 years to try to get them to fix the $4000 new ac system they installed 17 visits later and it still does not work and now they want to charge $75 even though I am still under warranty. Check the BBB 20+ complaints in the last 3 years almost all for products/service. Save yourself the headache, time and money

DO NOT PURCHASE FROM THIS COMPANY!!!!!

if you need service and you get Anthony on the phone who i later found out that he is the owner just pretending to be someone else he doesn't care about customer service, he treats customers like crap!!!!!

don't use not happy with services