The taxi’s late. I asked it to pick me up at 1:30 and I need to be at the bus station by 2:00 to catch the bus. It was here not until 2:00, so I completely missed my bus...and I have to stay at the bus station for one full day because of this....Worest experience ever
Not reliable. Driver went to the wrong house, and the receptionist was laughing about the mistake on the phone rather than trying to remedy it. They don't care about their customers. Might lose job now because of their inability up do theirs.
Always the best drivers and service! Thank you, Mr. Pappas, you made the ride fun and enjoyable. It's like a friend taking you! My go-to taxi service. �������� 2/16/17
Took a cab New Years Eve, arrived in a timely manner considering the date. Left my phone in the cab accidentally, and cab driver delivered my phone to me the next day, and refused to be compensated for it. Great experience, friendly driver, will always give main street taxi my business from now on!
Very poor service, I waited almost one hour , and called three times! I called at 9.30 am. I told him the right address, but he didn't hear that , 25 minutes later, I called again, he told me I didn't say the right way, and he told me just like 10-15 minutes, and I told him I am hurry. Like 10 minutes, a taxi came here , but she wasn't pick me up , another 10 minutes i called third time, and I told him where I am and he said I told him second time, and cut down my line , so rude, I will never call the company, and tell my friends how rude they are, and there is 8 dollars,but they charge me 9 dollars! So mad! Very bad service, and today is second time ! Never call they . Bad service, bad company!
This is not a post because I utilized the service, IT IS a complaint that whoever was driving the d and b car on 93 north this morning needs to brush up on his driving skills! Driving 93 everyday it's common courtesy and the law that if you are in the fast lane and someone comes up behind you going faster, you need to get over and let them pass. This driver, however doesn't heed to the fact that SLOWER TRAFFIC KEEP RIGHT. Instead, he gets pissed, drove in the fast lane for a few miles before finally getting over and letting me pass, then proceeded to get behind me and put his brights on. What part of that is ok??!?!?!? Learn the laws, learn to drive, get the hell out of the way if you're in the fast lane. Great way to piss someone off and cause road rage when you're so wrong. If I had the tag number I would have called it in. So when I slowed down, the driver backed way off... IN THE SLOW LANE!!!
Worst service I have ever experienced. Cabs are over crowded, unprofessional, and participate in inappropriate activities during business hours. Less inappropriate behaviours (sexuality harassment, various forms of abuse and illegal activity) within the company and more focus on customer service and professionalism could go a long way with this company. These actions will be the very downfall and reason for its closure.
I utilize this service a lot. Always on time, polite, and professional. I will continue to use this company and strongly recommend this service to my friends and family who need transportation service for business or personal. Thanks again!!
the WORST..this company is the worst I have ever used. don't tell me approx. 15 min when you mean approx. 45. the driver was rude and when I mentioned them being really late he told me if I didn't like it to call someone else. the cab smelled like cologne and marijuana. very unprofessional
I needed a taxi to an important appointment. I called a week in advance to make sure they serviced my area and to ask how far in advance I needed to call. They assured me the morning of was fine. I called that morning, and they said they would send a cab that would get me to my appointment in time. 15 minutes before they were supposed to be here, they called me back and said due to traffic, they wouldn't get to me in time so were cancelling. What?? I ended up calling Main Street Taxi and they arrived promptly and got me to my appointment on time.