The cashiers are friendly. It's easy to ask an employee who is working in the aisle to help me reach something or find something. (I'm in a wheelchair.) A bagger will always help me out with my groceries. Whatever is on special is nearly always in stock.
Here's a feedback message that I sent to Kroger a week ago."I have been a Kroger customer for decades. Even though there are cheaper alternatives I know when I walk into a Kroger store I can expect a certain experience level: bright clean stores, helpful workers and recently FRIENDLY workers. However, my opinion of Krogers has been severely impacted with a visit to the store on Soldano Blvd. I have visited more than a handful of Kroger stores. Never have I ever wanted to turn around and walk out. This store is a pathetic disgrace. The issue wasn't a simple end of Saturday mass shopping event. This store had so many lights out you could tell that the manager simply didn't care; the darkness gave the store a dingy feel. The floors were despicable. The store was the worst grocery chain store I have ever walked into. This experience says a lot about the Kroger company. I did notice that the store is located in one of Columbus' more depressed areas. So Kroger only cares about a nice store experience for customers that live in affluent neighborhoods. I only spend $500 - $600 a month at Krogers in a given month as I find other grocery stores to be cheaper for the bulk of my grocery shopping, and after this experience I can say certainly cleaner. I realize that does not make me Kroger's largest customer. However, I've decided to become a consumer advocate. I have and will continue to report on social media and review sites about unacceptable issues with corporations. I will not be visiting another Kroger store until this issue is resolved. In one week I will start posting comments on several social media and review sites. When I do post my review, I will add any comments that I receive from Kroger. The worst response would be a simple "we're sorry about this situation and are looking into it." The best response would be to provide specific details of the plans to get this location up to the expected condition. I sincerely look forward to hearing from you."
Shelves never full, most cashiers are not too friendly. It smells like seafood when you walk in, not very good when you want to buy groceries. I only Shop there when I don't have a choice.
Friendly and helpful, shelves are always full, if they don't have what you want they find a better deal for you.
Do not be fooled by Costco's claim of: "We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise." Costco does not honor this guarantee! I received an "Executive Membership" as a gift. I did not use the membership even once. Costco did NOT honor the guarantee with a refund. (I would have been very happy to have the money returned to the person who purchased the gift.) In fact, we were not offered any form of compensation. I asked to see a policy in writing that voids this guarantee for any reason. I was basically told that they could not help me. In other words, they have no such policy in writing. They just didn't want to give the refund. Be very careful if you decide to purchase a membership. The membership desk people will promise anything and everything, but in our case those promises were complete lies.
Columbus’s newest and greatest Adult shopping adventure. Over 4,000 sq ft of merchandise. Over 30,000 DVD’S for sale and all for rent.Adult Novelties/toys/lubes. All current magazines of every Adult category. Deep discounts on out of date issues. They offer many deep discounted previewed DVD’s.
I've been standing at jewelry counter now for 20 min good luck getting help. Guess it closed before the deli or they don't sell it after 8p.m
Found pharmacy manager to be quite lacking in compassion and rude. When I addressed a serious mistake they made, instead of treating me with compassion, respect and understanding about their mistake, pharmacy manager was quite rude and defensive. I will gladly never return to this pharmacy. They made several other mistakes prior to this one as well that I had overlooked. This was the "last straw."
Found pharmacy manager to be quite rude and lacking in compassion. She was extremely arogant and not at all compassionate to the serious error they made. I will gladly never return to this pharmacy.
This place is very unorganized and not very people friendly. In the times I have been here there were young guys walking around with their pants down to their knees showing their underwear, kids walking around listening to their IPod or headset. Then I go to checkout and was expected to ring up my own groceries bag them and then take them to my car and load them. They are not paying me to do their job and I REFUSE TO!!!!