Mcconnell Brothers Transfer & Storage

This move was one for the record books. My wedding dress was in a box that was intended for dishes. Mr. Johnny pulled up in a truck that was too small for our home. Well after 8 hours of trying to force everything in the truck he brought he admitted everything wouldn't fit and he would have to rent a uhaul. There was one problem... he was the only driver with a valid driver's license. Our new home has hardwood flooring which they chipped and scratched while moving the furniture. We paid for assembly but they lost the screws to our furniture. They even hid our bed slats in the attic. Our crib cannot be converted because we are missing manufacture screws. I called the office that day and left Suzy R. A vm. She returned my call the next day directed me to file a claim within 9 months. I filed the claim for everything that was damaged and Mr. McConnell sends me less than $250 and denied liability on my floors.

I'm currently having a VERY NEGATIVE experience with this company. They messed up the delivery and the customer service has been very disappointing. I hope they correct this situation and that I'm able to update with a positive review