More Info
- General Info
- Mattress Land is an independently-owned mattress store located all across the Western United States. For over 35 years, Mattress Land has been the leading name in local mattress stores across the country. We’re ready to precisely fit you to the perfect mattress, pillows and sheets from our select inventory of advanced sleep technology. And at a guaranteed low price nobody can match! Shop multiple mattress brands like Tempur-Pedic, SleepFIT and Sealy mattresses. We have 19 locations across California, Idaho, Nevada and Washington. Visit one of our showrooms in-person or shop online today!
- Email Business
- Payment method
- check, financing available, amex, discover, master card, visa
- Location
- Northern Lights Mall
- Neighborhood
- Fruitland
- Other Link
- Categories
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Reviews
02/22/2014
Absolute worst service ever, never shop here!
The promise everything give nothing attitude is easy to see at this " business ".
After much looking I chose the " in stock " item and paid. After payment I was informed that this item was out of stock, be about two weeks for delivery. So I ask can we deal on any other items, substitute, etc.?, no deal.
I walked in and spent $1000.00, no other visitors to the store during my visit ( 1hr) bought anything. Now in difficult situation to trust them, big mistake.
Charlie called me two weeks later to request time for delivery, rudest person on the planet, not fit to work at Walmart. I have never spoke with a more rude employee, working for me he would have been fired on the spot.
I specifically asked that during delivery the workers wear shoe covers as we have new home and carpet, and there was a foot a snow outside. Was promised that this would be the case by both the sales ans delivery people well beforehand.
Upon delivery I was informed that they do not have shoe covers on our truck. So these guys tracked snow and mud all over, not even a flinch.
Again, promise everything, give nothing.
I had previously disassembled the old bed hours before delivery to make it easy for removal and only requested that they set up the frame. One more catch, they do not remove the old frame, ask the salesperson why that was left out.
In general I have made three purchase at this location and never will again. I did speak with the salesperson post-delivery and he really did nothing to remedy the problem. I see bad management and ownership all over this as I am a business owner.
So, never shop here, never deal with Charlie. There are so many other places here that are reputable. I would start with Walker's on Government Way and shop from there.
A completely dissatisfied customer.
Coeur 'd Alene
Details
Phone: (208) 676-1766
Address: 411 W Haycraft Ave, Coeur D Alene, ID 83815
Website: website
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