Absolutely horrible. First time they were 45 mins late picking me up to take me to my appointment. Second time it took them 2 hours to pick me up after my appointment. 3rd time they just never showed up. Very unreliable. Drivers are nice though and had no clue about why they weren't dispatched properly. I do not recommend using this company if you have important appointments.
Worst experience of my life! I was 30 minutes late for my first appointment to schedule a surgery. THEN I called to let my driver no I was done with appointment and he says be there soon. No joke 3 hours and 35 minutes later a different driver shows up in a run down car and not even half way home it breaks down forcing my 78 year old grandpa to come pick me and the other passengers up and taking us home. No one use them it's a joke.
showed up one hour late to pickup disable rider,when i called about,Richard lied stated driver came was on time waiting,not true,pathetic all around experiance total nightmare,office person richard depatch,likes to argue very offensiive,do to poor taxi co.never would ever would use,worse nightmare.if you want dependiable service,professional service go elseware.rider's beware!!
Ride at your own risk! Driver hit my car and left the seen of the accident today. The owner of the company is stating their was no damage to my car so his driver didn't do anything wrong.
Because of Over booking I missed my appointment today. I was over an hour LATE!!!! Had to reschedule. All because whoever is in charge has NO COMMON SENSE!! You can't pick someone up @9:30 then make them ride all way Portsmouth which is an hour away from ur house @10:30am&make it to Cincinnati by 11:30am which is 89 miles round 1.5-2 hours away. Come on get a grip on reality. The driver did his absolute best get me there. If I had rate them on scale of 1-10,1 being worst,10 being best I'd give maybe 1.5 stars only because of my DRIVER!!!!!! It was NOT MY DRIVERS FAULT!!!!!!
I had a doctor appointment for 1 pm. They showed up at 1:02 and i had to cancel never use this service it is terriable.
Driver was super late, didn't call to say he was running behind. I called to find out when he'd arrive they were extremely rude and said never. I had to reschedule my dr appointment and now have to wait 2 months to be seen. They are highly unprofessional please do not support them. It is now an hour later. No call no show.
Horrible service. I had to wait over 2 hours for them to pick me up. I called multiple times asking where they'd be and they kept telling me 30 minutes. I ended up having to call another service. DO NOT USE THEM.
Women if your husband is using this transportation service it is probably because he is screwing one of the employees. There is a female employee that works there that is fond of screwing married men. I know because she is screwing mine! So if you notice that your husband is calling this company its probably because he is really getting a RIDE!!!