I want to thank Bonnie for helping my family and I find the perfect home for us. The process was very simple and Bonnie made us feel very comfortable with the entire process of renting. The desk staff was friendly every time I called or stopped up there. The 2 times we needed something fixed( toilet handle broke and outside lights kept turning off) we placed a maintenance email and we got a call from Greg both times the same day we placed the email. He was quick,efficient and fixed both problems without any issues. We have nothing but good things to say about our experience. Thank you Bonnie, Greg and front desk staff at property management!
I found my dream home through Real Property and Amber was a huge help. I would recommend anyone looking for a new place to live to look directly at rpmmidwest.com first.
From a renter's perspective, RPM Midwest is a great company to work with to find your new home. Needing to downsize, and having only a month or so to move after the sale of my old home, I searched for rental properties online and made inquiries about several different homes from various rental companies. RPM was the only rental agency to actually contact me back, and they reached out to me in less than a day after sending my initial inquiry. Rental Agent Bonnie Louis did a great job in finding the time to show us the house and to work out the details of the lease within the necessary timeframe. And, it's a beautiful house in a fantastic subdivision too! I've had to use RPM's online maintenance request portal just one time due to a furnace issue, and the response time and follow-up to the problem was fantastic. No more dealing with landlords who ignore problems and take weeks to fix things. A furnace repairman was there within hours. Good job RPM Midwest team!
I am renting a house they manage for a private owner. I have two Dobermans, which makes finding a decent rental property a challenge. If the property accepts large dogs, they usually don't accept my "aggressive" (eye roll) dogs. RPM worked with the owner to ensure that the lease was amended to specifically allow two Dobermans, which I appreciated.
After achieving initial contact with an agent, our experience has been a positive one. This is the first time we have rented through a leasing agency and the logistics of RPM have made it an easy process.
Everyone at RPM is very helpful, professional and polite, from our leasing agent, Bonnie, to the office staff, to the maintenance staff. Our experience to date has been great!
I absolutely love Real Property Management. My leasing agents name was Amber and Amber was very nice, knowledgeable and extremely helpful. Anytime I asked a question or needed a call back she responded right away. From the moment I viewed the property with Amber I knew I would be pleased with their service. Before I had even filled out the application Amber and I talked about the color in one of the bedrooms and she was able to get the owner to repaint the room for me....awesome!!! My experience with this company has been nothing but pleasant. They are extremely helpful, very prompt in returning your calls, efficient and on time maintenance staff. The office staff is very professional and friendly. Julie who works in resident services is the most amazing, helpful and nice person I've every worked with in my leasing history. She is compassionate, understanding and just and all around good hearted person. She has made communication between me and the owner very easy. No matter what it is, Julie will make sure she communicates with me, helps or even follow up with me on any question or concern that I have. As I stated before, my experience with RPM has been a very pleasing one. I happy I found my home with them and I am renewing my lease with them another year. Between Amber and Julie and everyone in between I am sure I'm in good hands.
Real Property Management has given us very good service. We only own one property but we have had two different property managers. They have earned our respect in the handling our account.
Having worked with other property managers I can easily say RPM is the best property management company around Cincinnati. While I’m not sure any property manager will ever meet the expectations of its owners, RPM comes pretty close. The prices are fair, services is better than anyone else, and most importantly, you can trust them. I would highly recommend RPM.
Prompt and Courteous