The manager Amber is very rude and unprofessional. I've caught her in lie after lie. Besides the ridiculous wait for maintence when things go wrong, I've told her several times that when a maintence guy is going to be coming in our apartment I want to know about it, she said she would have it taken care of. Well guess what since she's said that there have been 3 times where men just show up announced. And it's not their fault it's Amber's. So anyway back to what happened this morning, I just got off the phone with her because I called and asked her if she knew someone was coming out this morning and she said no, well I went up to maintence man and asked him if she knew and he said yeah I stopped over there this morning and she gave me a key. Do not rent from these people. All they care about is themselves. They do not care if you're happy with your apartment they just want you to sign a lease so you can be another person on their list to get rent from. Plus it's in a really bad area.
From Business: Residential Management Systems provides long-term care to persons with mental retardation and developmental disabilities. It offers residential accommodations, wh…
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I have a 3 week old baby and we are not able to live in our apartment that we pay $1000+ a month for because we have a bug infestation and Resource Residential refused to take care of it in a timely manner even though it is in our contract that bug problems are something they take care of for free. They will not give us any money back from rent paid during the time that we cannot live in our house and offered us a "$200 courtesy" to "not talk to neighbors or tell anyone" about the issue! We were out of our home for 24 days, living an hour away with our nearest family with a new born because we could not live there and they did not care or try to resolve the problem. DO NOT THINK ABOUT LIVING HERE. They do not have 2 stars on here for no reason!
Smooth operator is right. I lived here some years back when I first moved to Ohio, and the first 4mths were the best. Looking back I'm sure it was because I didn't know anybody. I ran into the occasional rude person or the elderly person who you could tell has been here a while and has their routine but other than that everything was fine. Fast forward and maybe 5-6month after I moved in he office started being less and less friendly. My kids started having trouble at the playground. Other kids would get bored and lie on them or try & bully them. Now I'm not a parent that thinks their kid is an angel but any mom or dad with a young child knows what your kid is more likely to and not to do. Smooth operator is also right about their being clicks of adults who sit around and dictate what can or should be done, when, and where. That did seem to be on the Eastgate Gardens side of the complex which was what I was shown first and was almost kinda being pushed to rent. I choose the Magnolia side and was so glad. All in all the place itself is nothing to Bragg about I've seen better, but I've also seen a lot worse. I thing I could have out up with being on the property for longer if it weren't for the tenants. Never had a problem with bugs but there was a gap underneath my door and the heat is controlled by the office so it's either super hot or your freezing. I never felt unsafe there which is a plus because I'm a single mom. Guess we just made a bad choice, but hey you live and you learn. It is located in a convenient spot, that's the reason I gave it 1 star. Just sayin...
Biggest Problem: You can't negotiate your own rates from TV/Internet companies here and they overcharge you for the service they force you to buy. Both TV and Internet must be purchased to live here.Full Review below:Apartment:No microwave, no laundry room shelving, no overhead lighting or fans in bedrooms or living room, cheap mini-blinds for all windows, carpet throughout looks like it is older than I am. There are some nickle-like fixtures that were thrown in here and there. Like the toilet paper holders and one or two other places, not "throughout." The shower head and faucets in the bathrooms and kitchen are cheap and don't work well. Showers themselves feel cramped. Bedrooms are both large enough to be comfortable, although the construction feels cheap in general.Service:When I arrived I was locked out of my unit. I had to sleep in my moving truck and wait for the staff to arrive. They were about an hour late that day, showed up around noon. I tried to call the emergency service number all morning and got nothing. When talking with the salesperson I wasn't told about the mandatory TV/internet service they force you to buy through them. You aren't allowed to negotiate your own rates with Time Warner or whoever. They overcharge you for this service also. My first bill had $146.01 for 20Mbps and basic cable (no cable boxes or anything). By comparison, I got an offer from TWC in the mail for $80 / month for faster internet and the same TV.Location:The general location is good here. Close to a lot of nice shops and feels like a good area. The complex is situated in a shady looking corner though. Behind some cash advance store and a strip mall with a liquor store and other seedy shops. Also, the main entrance has a gate that you have to exit your car to open. The other entrance has the keypad on the driver's side as it should be.Grounds / Facilities:The grounds here seem well-maintained. There have been crews coming out tending to the grass and shrubs every weekend so far this summer. The pool is small - medium sized and I think it is 4ft deep all around. The gym area isn't very large. There are 2 treadmills and 2 ellipticals. There are free weights up to 50 pounds and 2 or three weight machines. The gym is in the same room as the office so working out during the day would be putting on a show for the staff. There is a glass wall separating the rooms but the ceiling is vaulted so the space seems shared.Cost / Value:I ended up paying $950 per month for a two bedroom unit here. The electric bill worked out to about $3.40 per day in the spring time with limited HVAC use. I think the value I'm getting would be good enough if I didn't have to pay so much for TV/Internet service. The thing that is most frustrating is I don't even want TV service, they force their customers to buy it though to extract more money from you.
Not a nice property. Notice they do not post interior pictures. They advertise for lower rents but then tell you it is higher once you come in. Most of the patios face a loud highway. That is your view, and that is the sound you fall asleep to at night. Gates are not closed and some of the units are not even within the gates. The inside of the units smell terrible and are run down. The two girls at the office are nice, but the senior management has terrible customer service skills. The caliber of tenants is sketchy. Just be mindful to look around carefully. They also make you share your electric and cable bill with your neighbors. Just ask. It is non negotiable.
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Uptown Properties bought out the building in which I currently reside (Eden Ave.) on Sept. 25, 2014. Five days later, they gave us notice we have until October 31 to move out. Oh, the are "going the extra mile" for us by giving us a short list of other properties in the area they found on Craigslist we could rent to, as if that somehow takes away from the fact they are pushing poor folks out of their homes. Most of us living in this building are elderly or disabled, and on fixed incomes. Many have lived here for years (one of our residents passed away in her apartment a couple of years ago and had lived here for decades). We don't have the money to move, quite frankly. We didn't ask for this, and had no say in this decision. They have offered us no real assistance in helping the older folks move, but they offered assistance for the young college students. This is Ageism, in my opinion. Uptown spent a premium for this building, and while they aren't "legally" obligated to do anything for us but give us 30 days to move out, they can do far more to help those with no plans to move. The poor don't have a voice, but we poor folk are tired of being pushed around. The least Uptown can do is offer severance funds to the poor folk they are displacing. I think at least $1500 is fair. There are 14 apartments here. It isn't much but at least we would be compensated for the loss of our apartments. Instead, these corporate suits hire some cute smiling blonde to fake sympathy to the fact they are tossing poor, disabled and elderly tenants out of their tails just as the weather is starting to turn as cold as the hearts of those who work for Uptown Properties. In a few months, my home for almost a decade will be demolished, replaced by overpriced apartments for wealthy college kids. Some of the former tenants may be homeless, so if you people see my holding a sign on Taft begging for change, remember which corporate housing conglomerate put me there.
This is probably the best place i have ever lived the people here are nice and take care of your needs. Most of all they really seem to care about the people that live here.From the day i moved in people tried to help me and the management went out of their way to try and take care of my needs.Apartment was clean and had new carpet and for the money it was awesome.
Living in this apartment is challanging everday, they dont have defined policies, Rules and change them without informing residents. I am saying this with experience, since i lived here. The only good thing about this place its close to downtown and is more accessible for work.they have horrible policy for parking, even if you pay money to them on monthly basis your gets towed away and residents have to pay to get the car back, Little help is available, the administration is not helpful at all and are bunch of unprofessional people.
Have a problem in my apartment? Usually call the office. And after that is just ............NOTHING happens for a long time. All my calls and requests are handled by the office person who is incompetent, forgetful, giggling and almost childish in her behavior. Procrastinators, lazy, no skills whatsoever maintenance personnel. They are even open on Saturdays. What for??? And, yes, they love my rent payment on time. If I tell them about my feelings regarding conditions, or how I would like to improve the service, the answer is short: "Move OUT!". Thank you, CMC for degrading such a wonderfull community as McAlpin Apartments. God bless.P.S. Please treat your clients the way THEY WANT TO BE TREATED not the way you want to be treated if you want to run McAlpin Apartments business.