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Cincinnati Fluteworks

(23 Reviews)

621 Clemmer Ave Apt 13, Cincinnati, OH 45219

(513) 579-8294

34
YEARS
IN BUSINESS
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BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Hours available for appointments: Tuesday & Wednesday 12- 6; Thursday & Friday 11 - 6; Saturday 10:30 - 2 We're happy to accomodate your schedule!

Neighborhood
The Heights
AKA

Cincinnati Fluteworks Mateki Flutes

Other Emails

Categories
Musical Instrument Supplies & Accessories, Musical Instruments, Musical Instruments-Wholesale & Manufacturers

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Reviews

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Kandice R.

11/22/2016

Overall

I only gave Cincinnati Fluteworks one star because it won't let you give it 0. Pat has had my flute and my piccolo for over 7 months now and claims health issues, and waiting on parts as her reasoning for not sending them back. I have now asked her send my flute and pic back even if it is in pieces. I am so upset, I am very worried that I will never see my prized instruments ever again!

Holly M.

11/14/2016

Overall
Selection
Service

There are only two people in the area who fix flutes, and I clearly picked the wrong one. I was given a "three week" estimate...and tomorrow will make it three MONTHS since I gave Pat my flute. I've heard a litany of excuses (from health issues to missing parts), but the fact of the matter is that I haven't had my flute for THREE MONTHS...and counting.

I was finally able to get Pat on the phone and she has agreed to send me my flute via mail, but if I do not receive it by the end of business this coming Friday, I will have no other alternative than to contact the authorities.

Michael R.

12/23/2015

Overall

North sold my client’s flute on consignment in 2006 but still has not paid most of the sale proceeds. My client has a 2009 civil judgment against Cincinnati Fluteworks LTD and Patricia North. NORTH ADMITTED SHE OWES MY CLIENT THE MONEY AND SIGNED A CONSENT JUDGMENT ENTRY. You can see it all at Hamilton County Municipal Court Case 09 CV 8144.

Layne N.

04/18/2015

Overall

I just received my flute back from Pat. She changed the pads and did a few other things for general maintainence. I have to say it made a huge difference. My flute now plays beautifully and it is much more enjoyable to play. It did take a little longer than the original estimate but Pat was easy to contact and always responded to my texts/calls/emails. I did express my concerns to her about the reviews and she stated that she had some health issues at that time but had taken care of all complaints. I will go back again.

flutelady

04/24/2011

Overall
I went in to buy an accessory ...

I went in to buy an accessory and came home with my Ultimate flute!

I'm a professional player who has been fortunate to have a small but great group of students. Unfortunately, the economy has hit my profession like it has everyone else. I sold my wonderful professional flute a few years ago to pay for badly home repairs. At the time, I purchased a very surprisingly nice pre professional flute from Cincinnati Fluteworks to be able to teach and do occasional gigs with. I've done business with them for years buying flutes for my kids and always came away with some new bit of advise or flute knowledge I hadn't known before. Always a good experience. Last week, I went in to buy 2 Solexa Thumb Ports (they seem to always have low prices on good accessories). I mentioned in conversation what I had been researching in the hope that "some day" I could have another top of the line professional instrument. Pat North answered all my questions, brought up aspects of new flutes I really didn't know anything about - and explained them. She brought out a wonderful group of instruments that played the way that I had described my ultimate flute. Pat had me play them before telling me the models and prices. I really put them through my "tests" and fell in love with one that was soo much better than what I even had "in my ear". It didn't turn out to be the $17000. instrument I had been researching. It was many thousands less. I bought it. I took it home and have been a very happy camper ever since.



The other thing that occurred to me once I got home was Pat had given up 3 hours of her time to help me. I know my trying flutes was unexpected and I know how busy she is, but she never made me feel rushed, or that she had other things to do. I really appreciated that. Many thanks for a wonderful experience.

LeeAnneFlute

04/24/2011

Provided by Citysearch - 
Overall
Went to Buy a Solexa Thumb Port and Came Home w/ Dream Flute

I'm a professional player who has been fortunate to have a small but great group of students. Unfortunately, the economy has hit my profession like it has everyone else. I sold my wonderful professional flute a few years ago to pay for badly home repairs. At the time, I purchased a very surprisingly nice pre professional flute from Cincinnati Fluteworks to be able to teach and do occasional gigs with. I've done business with them for years buying flutes for my kids and always came away with some new bit of advise or flute knowledge I hadn't known before. Always a good experience. Last week, I went in to buy 2 Solexa Thumb Ports (they seem to always have low prices on good accessories). I mentioned in conversation what I had been researching in the hope that ""some day"" I could have another top of the line professional instrument. Pat North answered all my questions, brought up aspects of new flutes I really didn't know anything about - and explained them. She brought out a wonderful group of instruments that played the way that I had described my ultimate flute. Pat had me play them before telling me the models and prices. I really put them through my ""tests"" and fell in love with one that was soo much better than what I even had ""in my ear"". It didn't turn out to be the $17000. instrument I had been researching. It was many thousands less. I bought it. I took it home and have been a very happy camper ever since.

The other thing that occurred to me once I got home was Pat had given up 3 hours of her time to help me. I know my trying flutes was unexpected and I know how busy she is, but she never made me feel rushed, or that she had other things to do. I really appreciated that. Many thanks for a wonderful experience.

amynoe

03/19/2011

Provided by Citysearch - 
Overall
Exceeded Expectations

I am an adult amateur playing a Prima Sankyo Silver Sonic that I've had since 1985. It had never had an overhaul, and on the advice of my flute teacher and another flutist, I took it to Pat. She was reported to really know the soul of the flute. It took her four weeks, one longer than quoted but with apologies, and she did an absolutely amazing job. I only needed to play one note to realize the amazing transformation. It plays beautifully and looks gorgeous. I could not be more thrilled with the loving work Pat did.

CaitlinRd

12/17/2010

Provided by Citysearch - 
Overall
I Love My New Flute & Flute Security Blanket

I recently bought an older Powell Conservatory model flute, newly refurbished and overhauled from Cincinnati Fluteworks. I opened the case when it arrived and there was a beautiful silk Flute Security Blanket laying on top of it. Not only elegant, but really practical. It will keep the tarnish away from my new flute. I love it. I ordered a couple as Christmas gifts for my students and they were shipped the next day. They were'nt expensive, but look really classy. I even got in on the free shipping. Here I'm going on about the Security Blanket, but I've got to tell you about my flute.

I'm an ""older"" flutist who has a few students, but I play for fun mostly. I've been window shopping for a flute for years - half heartedly. I just didn't know how to go about looking or deciding on a flute. All the choices and options kind of scared me. From my first phone call Cincinnati Fluteworks knew what questions to ask to help me figure out what kinds of things -like tone, how it feels, - that I really wanted. They didn't try to convince me to like something. I really don't know anything about mechanical things on the flutes and they helped. They sent me flutes to try that all fit what I described, and I just fell in love with one of them.

They emailed when the flutes were shipped, they called to check in with me when I got the flutes, and they called back to see if I had any questions. I'm just not used to people being genuinely interested. It was great service. I've called back with questions and they were just as attentive then as before I bought it.

I'm really happy and I enjoyed working with them.

Gcorks

11/23/2010

Provided by Citysearch - 
Overall
Flutes I ordered arrived earlier & better than I expected

The flutes I ordered for my students to try came earlier than we expected. We were comparing them with flutes from other companies that really took a long time to arrive. We had a mini flute convention day. What a great experience for the kids.
Over the many years I've dealt with Cincinnati Fluteworks, I've bought probably over 90 instruments for students. They always arrive in better adjustment, play better, and last longer because of it. Whether it is a repair coming back, or a new flute, it always has been better than I expect. I just want to publicly thank them for being so patient with me and my perfectionism.
Now at least 2 more students will have instruments that play beautifully. They will serve them well for a few years anyway - they are soaring so fast, that I expect they'll be in step up instruments sooner than we know it. Thank you again!

Wingjack

04/27/2010

Provided by Citysearch - 
Overall
Daughter's teacher said repair made flute ""Better than New""

Linda, my daughter, was elated to receive her flute from having it repaired at Cincinnati Fluteworks. It was even finished before they originally said it would be. She was most pleased with the quality of the repair and the appearance of the flute. Linda is in University, so I suggested she take it to her flute professor for him to check it out for her. I phoned him and he pointed out several specific things (that I, the non-flutist-Dad) didnt understand, but made the point that the technique and materials used in the repair he usually sees only on high end Symphony type professional flutes. (Lindas flute is not a professional instrument) He also said that the tone was ""awesome"" and better than before. Ok, now Im impressed.

The people there I spoke with were polite and professional, and on different occasions did several extra things for my daughter that werent charged and quite beyond - in a good way!- the realm of what Id expect from a repair shop.

Pat North followed up with us a few weeks after delivering the flute and I was glad to give her a good report and a sincere Thank You! Lindas first choice of Grad Schools in flute performance chose her to attend in the Fall. I am confident that her performance is due in part to the great improvement of her flute by Cincinnati Fluteworks repair.

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