What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
701 Dale Ave #BCharlottesville, VA 22903
From Business: We are your one-stop fix-it and Towing shop, working on all makes and models of foreign and domestic vehicles. We are confident in the job that we do. All our wor…
515 Stewart StCharlottesville, VA 22902
From Business: Thank you for considering Thomas Wheel Alignment & Auto Service. We offer auto service to the residents of Charlottesville, VA, area. Our goal is to meet your aut…
1515 6th St SECharlottesville, VA 22902
From Business: Welcome to Minter's Auto Repair, located behind Yellow Cab on 6TH Street S.E. in Charlottesville, Virginia. Local owner, Jim Minter has been keeping cars humming …
1907 Seminole TrlCharlottesville, VA 22901
Make An Appointment Today!Schedule Appointment
From Business: Updated: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the [city] area, turn to Safelite AutoGlass. Those in Charl…
1134 Emmet St NCharlottesville, VA 22903
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
140 New House DrCharlottesville, VA 22911
Wanted to do a repair that was not needed If repair had been done would have charged me $200.00 more than another estimate.
3025 Ivy RdCharlottesville, VA 22903
From Business: Volvo Cars of Charlottesville is a proud part of Carter Myers Automotive, a family and employee-owned business serving Central Virginia since 1924. We specialize …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Accommodating and friendly. Service is excellent. Transportation home available if in town. Waiting area available.
COLLEGE STUDENTS BEWARE. I recently took my vehicle for a routine state inspection at Holiday Exxon and can tell you first hand this establishment is a complete scam. The mechanic failed my vehicle for having a brake light out and a inner tie rod being loose. He attempted to charge me close to $250 for parts and labor. I refused to allow them to make the "repairs" due to skepticism in his explanation as to why my vehicle failed. Upon further inspection by myself and my hometown mechanic, my vehicle passed with flying colors- absolutely no repairs needed. Not only that, the bulb beneath the rear light cover that was supposedly out did not even exist. The line of bulbs simply ended and a light was not out nor was there even a place for a bulb where the mechanic claimed there was one. This establishment is a total scam and should be avoided by all, especially college students.
Got 4 new tires install.Waited in waiting room with big window to shop.Afer tires installed. There tech Zackery backed my suv up and took off reving engine and spinning rear tires across shop floor.I complained to front desk.Went Outside Noted They did not replace Chrome metal tire valve caps.Back to front desk to 3 techs down hall laughing about my complaint & missing caps ;They replaced with plastic chrome caps. NEVER AGAIN!!!!!!!!!Doug
JUST FINISHED SPEAKING WITH DENNIS ON THE PHONE. EXCELLENT COMMUNICATION SKILLS! HOPE TO DO BUSINESS WITH JIM PRICE PANTOPS IN THE NEAR FUTURE!!
This morning I ordered an oil change with tire rotation. When I picked up my car, I noticed that the rotation had not been performed. The shop manager quickly fixed the problem and admitted that his techs had removed the tires and checked the pressure but failed to rotate them. Best of all, and quite unexpectedly, he comped the entire cost of the ticket. I've always had competent, professional service at this Merchant's, but the quality of my experience today far exceeded my expectations. Well done.
Love Airport Auto. They go above and beyond fixing what needs fixing. Good prices. Excellent pick up and drop off service.
Do everything in your power to stay away from this place totally unethical business practices...believe me, I know, as I have dealt with them regarding 3 different Saabs that I have owned. Unfortunately, no one around here has ever worked on Saabs even before they stopped making them! Would not have given them one stat, but had to for any kind of rating.
It is so rare to find an auto shop that is more concerned about customer service and "doing the right thing" than they are about making a buck. C&R patiently answered all of my questions. They were straightforward and honest. I will definitely go back! Thank you C&R!
BEWARE: DO NOT TAKE YOUR CAR HERE- THEY ARE AWFUL!!!!If there was a way to give this company negative stars then I would because they don't even deserve 1 star! I brought my car here to be serviced and have the brakes replaced. Whoever replaced the brakes on my car did not install the brake caliper bracket correctly and the never tightened the bolts. So, of course, we had no idea of knowing what a terrible job they did so we paid for the service and drove off. 3 days later my husband was driving the car and suddenly the brakes locked up on him and the car made a sharp right turn which caused him to loose control of the car and ran off the road. Apparently what happened was that the bolts came off which caused the front right assembly to fall off the breaker, essentially causing the right break to fail completely. Thank God that he was on a back road, if this were to have taken place on a highway or busy road this could have easily killed him or someone else on the road. The car was in such terrible condition that he had to have it towed to the nearest auto shop. Once inspected at the auto center the technician noticed that the left bolt was also loose! I cant even imagine how horrible of an accident it could have been if both bolts came off at the same time! To simply say that they did a poor job is a huge understatement. They neglected to do their job properly potentially could have lead to a very serious accident that could have resulted in personal injury and even death. When I called to explain what had happened to the owner he said it was "human error and that it was similar to going to a restaurant and getting food poising"! Seriously, the owner of this auto center just compared my husband having a potentially deadly car accident to food poisoning?!!? Not only did they do a terrible job on my car but they also have ZERO customer service. IF YOU VALUE THE SAFTEY OF YOURSELF AND OTHERS ON THE ROAD THEN DO NOT BRING YOU CAR HERE!!!
I am not from the Charlottesville area. My Envoy broke down and towing service recommended them as one of the beet in the area. I am pleased the customer service was outstanding, and I am difficult to please. Being a female I have trust issues with mechanics, but they quickly put me at ease. Quickly assessed problem, showed me the damaged areas and went over costs. They did all the repairs which included new alternator, and replacement of leaking water pump, I added an oil change and coolant refill. All work was completed the same day and with no surprises. The owner Dave did the repairs personally and took care of checking my tires and putting air in all of them. I left feeling like I had a great day and had made some new friends. I also received a price break for my military status. They give a discount to active duty and retired military. Thank you Dave and team for making an upsetting emergency feel like a fun field trip and getting me back on the road, no emergency lodging overnight required. Charlottesville is lucky to have you!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.