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        KC
        K C.

        04/21/2013

        Overall

        Workers were all standing around, not working together to get orders prepared in a timely fashion. At least 8 people waited for their food for over 5-10 minutes. Customers were complaining and workers' responses were "We are a small location, there's a McDonald's down the road that's bigger...maybe you should go to that location next time. There's also a Taco Bell & KFC right across the street you could go to." One lady waited at least 10 minutes for a new large chicken wrap item and due to how long it took the workers to make that particular item, the Manager instructed the other workers to tell customers they were out of the item and did not serve it for the remainder of the time. Allowed customers to turn away and take their business elsewhere due to this. Seating was nasty, booths not secured to floor and would move when we sat down. Not ketchup in either of the 2 dispensers. Hamburger patties on my McDouble were so tiny and burned. Horrible service...as if the food isn't already bad for you, apparently the people are too.

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        Details

        Phone: (704) 549-0203

        Address: 7735 N Tryon St, Charlotte, NC 28262

        Website: http://www.mcdonalds.com/

        More Info

        General Info
        We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
        Email
        Services/Products
        GiftCards MobileOffers MobileOrdering Walmart Location WiFi
        Payment method
        cash, discover, master card, visa, amex
        Neighborhood
        Mineral Springs
        Other Links

        http://www.mcdonalds.com/

        https://www.mcdonalds.com/us/en-us/full-menu.html

        https://www.mcdonalds.com/us/en-us/mobile-order-and-pay.html

        Categories
        Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Good For Family: Yes

        Good For Groups: Yes

        Good for Kids: Yes

        Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

        Takes Reservations: No

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