We have had our pets groomed at The Dog House for many years and have had fabulous service and attention to detail. We now have a Pomeranian who absolutely LOVES to visit and a German Shephard that regularly boards when we are out of town. We also have a long-haired cat who is quite scared to be groomed and I have watched them groom him with patience and understanding. We would like to thank Angie and her staff for their caring attention to our pets whenever they are in their care.
1146 Blairs Ferry Rd NE Ste 1Cedar Rapids, IA 52402
From Business: Animal Care Hospital is a full-service veterinary medical facility, located in Cedar Rapids, IA . The professional and courteous staff at Animal Care Hospital see…
I have taken my goldendoodle there several times for boarding and grooming, and thought the place was okay. I had him groomed someplace else and their service was much better. Went back to the Dog House out of convience, and received terrible service. My dog chewed up his leash even though they had a note in his file not to put the leash on his cage. They would not buy a new leash or credit me off the groom. So not only did I pay for a groom, but I had to purchase a new leash. I will not go back. Terrible customer service.
This place is horrible the owner was rude to me, so who knows how she was to my dog. The cut wasn't done correctly even when I gave her a picture to go off of. I was given an estimate over the phone, but when it came time to pay I was told a different total. I am very dissatisfied with the service.
I went to an interview there where I found out when I got there my interview consisted of grooming a dog. They never checked to make sure I was certified or anything! They gave me a matted shih tzu and I tried to get the tangles out nicely to get the long blade through it and the owner came back and started ripping the matts out of the dog. The dog started moving because of this and she took the clipper in her hand and hit the dog in the head with it. I walked out right there. I went to another job where I worked with other people who worked there and talked about the hitting that was always done and dogs getting cut and nothing being done about it. Such a sickening place.