More Info
- General Info
- Pet Supermarket has it all for your furry friends! Â We have more than 8,000 pet care products on our website and in over 200 stores located in 10 states. We specialize in pet food, toys, treats, accessories, fashion and more! We also offer grooming, self-serve dog wash stations and VIP Petcare clinics in select locations. Â All of our locations offer carry out service, rain or shine! In addition, Pet Supermarket works with local organizations to host adoption and related events for animal welfare.
- Email Business
- Brands
- Nutro, blue buffalo, california natural, canidae, eukanuba, evo, innova, merrick, natural balance, nature's variety, nutro, royal canin, solid gold, taste of the wild, wellness
- Payment method
- master card, visa, amex, discover, cash
- Location
- Harrison Pointe Shopping Ctr
- Other Link
- Categories
Reviews
06/15/2012
Found a dead hamster in a cage, told the manager and she was apologetic. Then found a dead snake--which they claim was alive that morning and was still alive then but they couldn't get it to move for me. It looked all dried up and shriveled--they said it was just about to shed. Reptile cages were very dirty, including the snakes--many pieces of excrement which would mean cages have not been cleaned in weeks. Water filthy. All hamsters on antibiotic water because they came in sick--according to a guy who works there. That would explain the dead one. He had also said he just moved a few to the back as they were too sick to stay out front, but he missed the dead one? Two tortoises looked sick/dead, but did move when I asked to see one. After some online research, feel a letter to corporate would fall on deaf ears based on lots of ex employees writing of how the company is run. Worst part is when I was asking/telling them about how sick I felt that the animals were treated and asking about the problems, no one had anything to say about it--they just looked stunned like they couldn't believe someone was telling them this stuff. Go to PetSmart or Petco. I have been a regular customer of this place (like the variety of high quality dog and cat food/treats), and today was the worst I have ever seen it. I have noticed some dead fish/dirty cages before, especially the rescue cats at the front which they said they just had not gotten around to cleaning them yet. I will never shop here again, but may go in to check on the animals. I am still gonna write a letter.
Details
Phone: (919) 481-1818
Address: 268 Grande Heights Dr, Cary, NC 27513
Website: website
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