They have always made us feel at home.The staff is awesome and so is the food.
Very country laid back place to eat. I personally love almost all the food. And what I don't like isn't bad it's just not my taste. If you have never been to a Cracker Barrel go to one.
I ordered the grass feed burger was not told it can not be cooked less than medium well .when the burger frist came to my table it was well done and not grass feed beef when I sent it back it when it came back to my tablend it was still over cooked for what I asked for then when the manager came to my table she tried telling me that grass feed beef cooks different than grain feed beef . I will not be returning to this chilis
This is the most inconsistent place I have ever gotten food. Being a "ToGo" customer about once a week for the past year it has finally gotten to the point that I am giving up on this location. In the last 2 visits I have received an order of Chopped Chicken salad without the chicken and then have an order come out in what looked like a side order container. There has been a couple of times they have not had the salad dressing for my order. And it seems like the quality of same items is different every time I go. I have talked to management several times and they do not seem to care about the service being provided by their people. The past 2 times Jason has come to deliver my order but not worried about giving an explanation or comment of the problem which occurred. I actually told him that the consistency has gotten so poor that I will look for another place to be getting my meals and had no reaction. We enjoy the food,but will not return to this location in Cartersville, Ga.
Worst customer service I've ever had. Had to send back 2 meals because the chicken wasn't cooked and when they brought it back it was still pink. Leah the manager came to the table and I showed her it was still pink. She tells me that she's a master chef and it was cooked the right amount of time and says she took off $8. Off the bill. Didn't ask for that to be done, just wanted my food to be cooked so I could have eaten there, but I had to bring it home so I could finish cooking it. I've never had a manager argue with me the way she did. Very disappointing!!
Chili's has always been good. Very busy on weekend's, but they try and get you seated and waited on fast enough. It is kinda tight seating in the center for big groups. But overall great food and service.
2015 review. This place has consistently gone down hill in quality and service. Orders are delivered wrong, grits are watery and unseasoned (taste like tap water), meat is mealy and barely chewable and the biscuits are never cooked properly (always doughy and gooey).Sad to see such a once booming business lower it's standards. I would not recommend this place to anyone and its surprising how may people remain in denial about how terrible the food being served here really is. Don't waste your money.
the service was great, but the food is not so good some stuff comes out good, but like the steak, it tasted like it was heated up in microwave, dull and bland . The veggies are either not cook enough or wilted looking, especially the spinach and tomatoes. The hosts seem to be not happy when u come in, no personality. The young woman waiting on us was great! Jordan? Help my mom pick something out for to her taste, not much to choose for seniors. and i use to love Applebees!
Have now been there 3x. Not too impressed, but each time I thought I'd give them 'one more chance.' Ambiance & location don't make up for the lack of customer service & moderate food quality.
Pleasant, comfortable place to eat. Friendly people. The best dish in my opinion is a burger with all the condiments "on the side", so you make it however you like. Chicken Fajitas are pretty good. No gormetin sight, just pretty good food at a fair price.