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I am absolutely disgusted with this company. The owners are liars only look out for themselves and rip you off so they can make more money. We took a car to them that fixed by any other shop would have left it worth $20,000 but since this shop did such a terrible job it's now worth $5,000. They originally told us it would be 2 weeks and 2.5 months later it was finished. The owner Mark Mauzey was completely shady when the car was picked up te trunk button on the door was broken so he opened it with the key so it wouldn't be noticed. The car had water on it so te crappy paint job wouldn't be noticed. There were issues on the interior of the car that weren't there before we took it I him.
The front & back bumpers as well as the doors are different colors than the car the paint is starting to bubble they left the badges off the car the front bumper is foggy because it doesn't have enough paint on it. The list goes on and on and on we found 30 issues with the car and are still finding things day by day. When I called to talk to the owner Mark he would ignore my calls and have his wife call me back then she soon said that she would no longer talk to me although the car & insurance claim were in my name I wrecked the car an they had talked to me about everything since day one. I sent them an estimate from another shop for $7,000 and didn't hear bak from them. Then finally got another phone to call them Mark answered and said that he would pay for all of the repairs because he was in the wrong to just get an estimate from the Chevy dealership. I got it the next day and have been calling both his shop & his wife's cell phone daily and they ignore my calls.
I will never recommend anyone to go to this company because they will be left in the same position we are!
Terrible shop and Mark Mauzey is not a trustworthy man or business owner!!!
Details
Phone: (575) 885-4297
Address: 902 N Main St, Carlsbad, NM 88220
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