More Info
- General Info
- Space planning and floor plans Color and finish selection Project management & shopping Window treatments Custom furniture design
- Extra Phones
: (408) 314-3153
MobilePhone: (408) 460-7048
- Neighborhoods
- Downtown Campbell, Central Campbell
- Category
Reviews
07/29/2011
I would NOT recommend Campbell Showroom if you use Joan. I can't speak for Laura's abilities but I will say that we are very sorry we didn't work with her. We used Joan in 2009 for multiple pieces of furniture for our living room as well as plantation shutters throughout our house, 13 rooms and 2 sliding doors. My husband works in construction and was going to do the measurement and installation himself. Joan insisted it was too difficult to measure and that we had to pay her installer to do the measurements and installation. This was a huge mistake. He scratched our walls with his ladder, measured windows incorrectly, and didn't clean up after himself leaving sawdust and nails on our brand new carpet. Our kitchen window was over an inch short and the installer wasn't going to order a new set of blinds the correct size. When we spoke to Joan she told us it was our problem to resolve with the installer. After multiple calls she finally assisted with resolving the issue then proceeded to speak poorly of us to other clients. As for our furniture, we are happy with the color and fabric choices however unhappy that Joan talked us into getting a down filled couch. Our concern was that it wouldn't hold up over time but she insisted it would age well. After two years it has not held up to her promise. If you are looking for a decorator and like the inventory of Campbell Showroom ONLY work with Laura. You will be extremely disappointed with Joan's unprofessionalism and habit of bullying clients into getting what she likes, not what they ask for.
Details
Phone: (408) 378-2075
Address: 234 E Campbell Ave, Campbell, CA 95008
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