They charge you for dry clean and then put your expensive jacket to the wash machine not only my jacket shrunk all over, my fur trim on my hood is now damage. The lady I spoke to back in May had told me that they will fix it and asked me to leave my jacket in the store. I had contacted the store few times but she never gave me and straight answer. After four month complains the lady I spoke too is no longer working at the location, and I finally got my Burberry jacket back few days ago. I was speechless because they replaced my original fur with an ugly fur and was told this is much better than the original one. WTF!!!! Thanks to them my thousand dollar jacket is ruined. DO NOT GO to them for any service.
This place made shorts out of my suit pants and needless to say completely ruined a brand new suit. Rather than call me and say hi I think we made a mistake or hi we need to remeasure we don't want to ruin your suit they went right ahead and made shorts ruining a $700 suit. Now they won't answer or return my calls. This place is full of unprofressional scumbags. Stay away if you want suit pants instead of shorts.
I don't know what place you guys are talking about buutt this cleaners is great. Its right near my house and there's no way they can mess up the pricing if they give you a ticket with the amount due on it.. Very good work. The lady had my stuff out and ready to go as I pulled up into the parking lot. Great customer service.
This has to be by far the worst cleaners I have ever been to. The staff is rude and inconsiderate. And they will change the amount due when it's time to pick up your clothes and won't even advice.
HORRIBLE CLEANERS. VERY RUDE STAFF. MY SON'S HALLOWEEN COSTUME WAS RUINED AND THEY REFUSED TO REPLACE IT. I REQUESTED A PRESS AND IT WAS DAMAGED VERY BADLY WHEN I PICKED IT UP. THEY NEVER MENTIONED IT I NOTICED ONCE I ARRIVED HOME. THEY HAVE LOST ITEMS AND HAVE CALLED WHEN THEY FOUND THEM.