Got acrylics with Danny. Good job; only 2 things that bothered me. He tried to persuade me to get gels on my acrylics. (A proper 2 coats/top coat will last until the next fill. It's just a way for them to get more money). When I refused, he got an attitude. Also pulls his cellphone out every 10 mins. My mom had her nails done by Cindy sometime after and recommended her. Cindy had knicked her a bit and caused bleeding (used the "thin skin" excuse) my mom didn't complain but noticed the tools weren't cleaned/changed for the next client. For my 2nd appt, I asked for Cindy. Nightmare! None of my nails were uniform. Thin, thick, round, square..completely botched! At my 3rd appt, I got Tom. Did a MARVELOUS job without much instruction from me, talked to me, and unfortunately quit a few weeks after. Again, I got Cindy and had her file until I got my desired shape. After 3 failed attempts, I went home and filed myself. For my last appt, I had Cindy. Gave her a picture to use as a guide. Did better this time but what became the final straw was the ending. I got up to pay. Danny was with a client, another tech was in the back, and Cindy left for the night. There was a new guy who seemed to be angry about something. While I stood there, he stepped outside to talk to someone. Danny goes outside, leaving his client. 5 mins later, they come back. Danny sits down / the new guy looks at me. I say "Can I pay?" He comes over, still talks to Danny, paying me no mind. He asks how much the fill was. I said "I don't know. Cindy didn't say." Takes my card and says nothing else/goes back to talking to Danny. Also seems like everyone throws shade. On 3 occasions, my nail tech would ask who did my nails last and they make disapproving faces. The unprofessional operation of this place is why I refuse to return. At first, I accepted it because it's cheap/10 mins from my house. I'll find another cheap place with quality customer service. Makes no sense to keep giving money to people like this.
I decided to stop into this store to have my nails done as i just joined sams club so i proceeded to this shop to get my nails done. I was told to sign my name and i couldnt find the sheet ..not so bad i blew off the desk .. i was then assigned to a nail tech.. He said only to me what he had to say and then nothing more..which also is ok by me .. he proceeded to do my nails and in the preparing to do a gel manicure..he started filing and buffing so on .. he began to take my hands to polish ..i said to him , my nails still look uneven to me .. he picked up the file and filed one nail and began to polish .. i have to tell you i have been having my nails done since I am a very young girl..i am now much older and i have to say i have never ever had a worse manicure in my life. My daughter saw them the next day said did you do your own nails they look like crap..also the mans that did my manicure also had long nails that were not well maintained and reminded me of dirty..I have gone there once and i will never ever return to this place again and i don't recommend that you do either.. that is what i get for going someplace other then what i am accustomed to .. they were awful here..in the interim the tv was on and a football game was on and they were rather distracted by that also ..wondering if that had anything to do with the most awful job..they will see no more of my money they need to get real down there.
I received two acrylic with gel manicures. It looked fine when I left, but for some reason the gel wrinkled. So my nails all have weird wrinkles in them. I've never had this happen after a gel manicure. While the worker was very good, the products he uses must be very cheap. I don't think I'll be returning.