I know the other review here is from 2008 but I need to balance out the rating. I've just switched to this mom-and-pop corner store from a cold and surly optometrist, and I found the service friendly, the frame selelction good, and the exam top-notch. Why not 5 stars? Because I've only been with them three weeks and who knows how the relationship will evolve? You have to reserve top marks until you've had the aftercare. I might well amend then--but I like everything so far.
Royal Optix in Bay Ridge is the BEST shop ever. Optometrist is very knowledgeable and friendly. Owner Steven found the perfect pair of glasses for me, I mean perfect! When I looked around the shop, the staff were doing the same for other customers, unbelievable. Each customer had a unique look, perfect for them. The quality of the lenses....best I ever had. Fantastic customer service. Will shop again.
The store seems to be under new managment. They just did it over an it's nice. I got an eye test and got new glasses that don't fit... Going to have them changed, let's see what happened.