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Phone: (718) 506-0428

Phone: (212) 444-9911

Neighborhoods
Northern Brooklyn, Williamsburg, East Williamsburg
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Reviews

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VL
Vera L.

03/18/2014

Overall

I am the manger of a local bank and it’s my job to make sure everything runs like a well-oiled machine. When things go wrong I am the one the president looks at. I have earned this responsibility with my more than 25 years working with the bank. Our bank has been around for a long time and it has a reputation for quality financial service and good communication with our customers.



This communication got tested one day when our phone system went down on us. The staff did what they could to keep customers happy. But having the phone system cut in and out all day, I decided it was time to upgrade our system.



I tried to call the company that originally put in the phone system but unfortunately they had gone out of business. This led me to a search online and I came across this very professional looking company, www.telebroad.com had many options when it came to phone systems.



After contacting Telebroad I set up an appointment with a sales team to come and give the bank a quote on a new phone system. Telebroad didn’t keep us waiting and sent a team the following day. By the end of that day we had a new phone system and we were back to business as usual. The bank president was so impressed with the work Telebroad done. He even referred them to another bank in the area that he had interest in.



I am glad that I made the right decision to have Telebroad install the phone system. I think I just might be up for a raise this year.

AH
Alana H.

02/25/2014

Overall

As the manager of a telemarketing department, I felt like we were trapped in the stone age of telecommunications. Every employe in my department was glued to their cubicle with a list of phone numbers, a cordless phone, and forced to manually dial each number on a printed list. We needed a change. I could not record calls for training purposes. I could not even listen in on trainee calls, let alone have any call transferred to my extension so I could close a sale or answer more sophisticated questions. We did not need something extremely hi-tech, but we certainly needed something better. Telebroad was the solution. Their advanced phone system got us the features we needed, and we have even begun using features we did not think we would need like call park, reverse transfer, and even the call back feature. Our telemarketing team is far more productive and efficient now, and thanks to Telebroad, morale in our department couldn't be better.

NL
Norman L.

01/28/2014

Overall

I like to keep in touch when it comes to family and friends, but even more so when it comes to business clients who need you right away. Sometimes those clients need to get a hold of you right away and other times it could be just a social call. Unfortunately what I was using, wasn't getting the job done, and between dropped and missed calls, it was costing me some business.



When I looked for other providers that could fit all of my business needs there were a few that came to mind. But there was only one who took the time to talk to me and were able to meet all the needs that I had. This was Telebroad and the phone services that they have are fantastic. Between data and text they have the best customer service and software that works on all my devices. Now I can not only stay in touch with all of my clients but share photos with them as well.



Thanks Telebroad for all of your hard work!

MM
Mitch M.

01/22/2014

Overall

The system of this company definitely lives up to what they say. They provided me unrestricted communication service that was tough to get elsewhere. Telebroad certainly have the secure and stable connections and I can say it because I never face any sort of inconvenience with them.

The customer representatives of the company provides me with endless all the time to perform activities like upgrades, system changes and even answer questions I had. The company constantly works to improve their products and maintain its position as the best and the most unique in the field of telecommunications.



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ZM
Zoe M.

11/27/2013

Overall

Telebroad has been a life saver to our company. We switched to Telebroad when we heard about their exceptional service, and they exceeded our expectations. Telebroad is technically advanced, professional, and innovative. All this is offered at an unbelievably inexpensive price for the services provided. We can now communicate with our business associates with ease. Whether we are calling from our home office or another country, Telebroad is always fast and reliable. I was surprised by how much stress was relieved when communicating became so simple. It has definitely benefited our business. I don’t know how we got anything done without it. Not only are their services amazing, but their customer support is unbeatable. We no longer have to wait twenty or thirty minutes on hold for customer service to tell us they can’t help us. Telebroad answers right away and gives us the answers we need. We will never go back to our old phone service again.

Details

Phone: (212) 913-0593

Address: 266 Broadway Ste 502, Brooklyn, NY 11211

Website: http://www.telebroad.com

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