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12/22/2009
Hi my name is Ms Grant, this morning a i stop at the Mcdonalds at Yankee Stadium. which i do every day. this afternoon i stopped and got a quater pounder meal to take to work. we i got to work the bread was so hard when i bit it it broke into pieces, i could not leave work so i have to throw it away, very disappointed. i had to waste my hard earned money and have no lunch. but this is the second incident with this Mcdonalds location, Last week i went in an order breaskfast, the manager that rung my order must have not heard my order clearly. i ordered a steak bagel and a parfiat
when he gave me my order he handed me pancakes, i said that was not my order and he made me feel really bad, he started blowing and went to get the right order he shoved it in my hand. my last time at this Mcdonlds. i tryed calling them on the phone but it just rings. i work for a major company in New York City in customer service. i respect good customer service thats what keeps the customer coming back. i know this for a fact 14 years in customer service. i will never go to this Mcdonalds again i will even band my family from going there.
Details
Phone: (718) 590-1990
Address: 51-67 E 161st St, Bronx, NY 10451
Website: http://www.mcdonalds.com/
More Info
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Services/Products
- GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- cash, amex, discover, master card, visa
- Price Range
- $
- Neighborhoods
- West Bronx, Concourse Village
- Other Links
- Categories
- Other Information
Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets
Price Range : Below Average
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