AT ONE TIME THEY WERE TOPS. NOW THEY SEEM TO HAVE DOWN HILL AND THEY DON'T SEEM TO CARE. IF YOU MAKE A COMPLAINT, THE MANAGER YELLS AT YOU
When I call Golden Phoenix and the owner answers he is extremely rude I've been a customer for them for a long time but after his shenanigans I think I'll have to take my business elsewhere I'm surprised his establishment is still up and running the way he treats his customers.
Probably the worst Chinese food I have ever eaten. Will not even give it another try that's how bad it was.
There is a new menu with different prices please refresh. Thank you...............................................................................
Best Chinese food in town
Whatever you do dont pay with a credit card they WILL STEAL FROM YOU. I ordered some food from this place and had it delivered gave the drive a couple dollars as tip but apparently that was not enough so they took it upon themselves to overcharge my card when i called to tell them they over charged me they told me they take extra when they feel the driver doesn't get enough they caused an overdraft on my account had to file a police report in order to get my money back i will never order from this place again.
To be quite honest - this restaurant was quite good. The atmosphere was ok, as it is a little outdated, but the food was all good. I mean, i personally feel you cannot really go wrong with a Chinese food buffet, but I digress, I am a biased opinion. ***See comment below mine*** this comment really is what made me WANT to go to this restaurant!! IT IS not anywhere NEAR as bad as this person says it it - i believe this comment was written out of retaliation of their experience. If you looking for a place with a WIDE variety of Chinese food then this is that place to go. It is not super fancy nor is it super pricey. I thoroughly enjoyed my experience here, but then again this is currently being written by someone that believes that NO Chinese food is bad Chinese food...well unless it is old - so please to anyone on the fence, give this place a try and PLEASE disregard this retaliatory review below. I was not disappointed and I do not think you will be either...unless you are persnickety about where you eat
Just relocated to boynton & thought this looked nice. Kids eat for free & the price wasn't super cheap so I thought the food would be good. Well... Upon arriving the MANAGER scrutinized my pre-schooler over his age. I almost walked out because he wanted to charge him since "he's tall".. Excuse me, we aren't Chinese. Yes my son is tall, the tallest for his age group in fact thank you very much but that's not of your business. You do not harass a guest OR THEIR CHILD about his/her age. Of course, he started crying because he didn't understand him since he has a speech delay as it is. I demanded to speak to a manager, found out the rude short man I was talking to was in fact was the manager. I threatened to complain to higher authorities about his discrimination against my "tall child," packed up our stuff & he said there was a table open. Big mistake, should have left right then & there. The service was mediocre & the food... Omg, where do I even begin?!?! Disgusting! Just disgusting! Spit out a few things that were bad & informed my sever that the food had gone bad & she flat out said no. What on earth?! Mind you, this is SEAFOOD I am talking about & their temperatures should be monitored constantly & any complaints should be taken seriously. Ugh, gross!! Kids started acting up. I had enough with their food. They tried charging me for 2 sodas instead of one! THEN, the rude manager said "hot tea" that I ordered to go couldn't leave. Again, what on earth?! Here's your 30 cent tea back & here's my credit card. "Next time you come, I will charge him..." He says. "No worries, there won't be a next time :)" STAY AWAY FROM THIS PLACE!!! FAR AWAY! Ugh my stomach is in uproar right now & I'm the WRONG person to upset. Monday I will be calling the health department. Definitely don't worry there won't be a next time! Hint, customer service.. All of this could have been avoided. Buyer be ware, stay away from the rude service & disgusting food!!!
My local chinese place. They have always been friendly, service is quick and food is good!
This is not written in retaliation but, rather, to relay this store’s lack of integrity toward its customers and its quality of food (which makes me wonder how they obtained any recommended reviews). Also, check out http://www.city-data.com/fl-restaurants/GOLDEN-PHOENIX-RESTAURANT.html for city inspections and their violations!!! While I rarely ever order Chinese takeout, just before dinnertime last night, I ordered several dishes to go (wonton soup, fried dumplings, shredded pork appetizer, moo shu pork and pork fried rice). The dumplings ($7.95) were not the same as in the overhead picture (the ONLY ingredient actually in each dumpling was a 1/2-inch meatball) and the moo shu ($9.95) was absolutely tasteless. I was so surprised at the dumplings that I decided to take them back; I then decided to return the moo shu, as well. I took these two items back to the store the next day and was told that if I had called last night, they would have been “replaced,” that the “meatball” is, in fact, pork, and that they have been serving these exact dumplings for 6 years. I was offered return at half-price! I was then "waved out" of the establishment! My suggestion is to call/go to Fu Wing Chinese Takeout on Hypoluxo at Congress (yummy) or Chinatown on Woolbright just west of Federal in the Bank of America/new Publix shopping center (yummy).