Every time I go in there is little to no wait. The workers there don't talk to you much but I like that. I have never had any problems with my nails. Only down fall they are pricey to do designs but if you like just a French tip or one color it's a fair price. I like my nails to be a bit crazy so I tried a few other places near by. Every other place I went I had a problem and had to return to elegant nails to fix them. This is the only place I will let do my acrylic. I'm not the only one a good friend feels the same way. I seen that one other person yelled at because they was unsastified. Well one time the guy started painting and I decided that I didn't like the color after all and he redid them with no problem. Another time due to my clumsiness I bumped my nail while drying and they fixed it once again with no Problems. I have been going here on a regular basis for about 6 months and will continue to as long as I live in the area.