More Info
- Other Links
- Categories
Reviews
09/26/2013
Had a hard time getting in touch with this company, didn't return calls. Unwilling to work with the customer and their needs. Was rude and dismissive on the phone - made assumptions about situation without taking the time to understand what I was asking of them. I was actually lectured to over the phone about what good customer service is/is not, after stating I was unhappy with other business practices of his competitors in the area (at the time I wasn't even referring to him!!!!). Cancelled appointment for estimate without giving explanation or alternative dates. This was my experience, and a friend had a similar poor experience with this company, so it wasn't just me and my situation. HIGHLY recommend staying away from this business - apparently they're doing so well they can't be bothered with new business. I plan to have my floors refinished (whole house) in the near future (we just set a date of mid/late October), and will be going to another company with whom I had the exact opposite experience. This guy missed out on our business because he wouldn't take the time for his customer.
Details
Phone: (814) 466-3412
Address: 1309 Springfield Cir, Boalsburg, PA 16827
Website: http://www.qhfloors.com
People Also Viewed
- Corter's Flooring America
1023 Benner Pike, State College, PA 16801
- Statham Flooring & Decorating
156 Hillview Ave, State College, PA 16801
- Carpet One
2633 E College Ave, State College, PA 16801
- Complete Floor Covering
921 S Pugh St, State College, PA 16801
- Hull's Floor Covering
328 Westerly Pkwy, State College, PA 16801
- Bcv Flooring
2440 Earlystown Rd Ste 700, Centre Hall, PA 16828
- LL Flooring
1524 N Atherton St, State College, PA 16803
- Jr's Quality Tile & Hardwood
2041 General Potter Hwy, Centre Hall, PA 16828
- Georgetown Carpets
1319 Benner Pike, State College, PA 16801
- Buck Run Hardwood
2052 E College Ave, State College, PA 16801