Gilligan's Boats

This place, or more so the owner of this place is a nightmare. My husband was offered a job to fill the marine mechanic position, while at the time we lived in Florida. For over two months this man fed lies to my husband about his pay rate, schedule, expectations, and so forth. Once we moved for the position (out of our own pocket) the nightmare began. The owner became shaddy, he wanted my husband to skip certain fixes on customer boats and sign his name as if they were completed. He argued with his employees as well as customers and then without notice, 2 weeks later text my husband and told him not to come back. When my husband did return for his personal tools and belongings, this man denied him entry to go make sure everything was there and also denied him a letter of terminated employment so he could file for unemployment AS WELL AS HIS FINAL PAYCHECK. This man is a crook and very unpleasant to have to deal with both as a customer and employee.

I am on Patoka Lake MANY times a week. One weekend I needed some "direct injection oil" for my Sea Doo Sportster. Patoka Lake Marina didn't have any but a fellow Sea Doo owner said Gilligan's is where I find it when I need it but good luck trying to call or email them.



Well lets just say he was right. I was stuck without a ride to their store and NO ONE would answer the phone. I have called many times after that, left messages and even emailed them expressing my displeasure in their BELOW PAR customer service. Their phone message says, "We regret not being able to answer your call.... due to high call volume..." I called during the morning at 9am, noon, 3pm, 5pm and even at 9pm... I'm sure their call volume isn't heavy at 9pm when they are closed. I have yet to receive a phone, email or etc from them.



I highly discourage their business due to my experiences. Patoka Lake Marina has 99% of the things I need... So they will be getting all of my business from now on.

Not user friendly. Toll free number has been disconnected, mailbox is full and you cannot leave a message. The only choice for communication is e-mail. Then you are contacted by a service that processes applications & money. It is impossible to speak directly with anyone at Gilligans Boat Rentals. Very frustrating! I had to e-mail three times to get a response. It does not appear that they value customers....just money.

I would like to make a comment on Gilligans boat sales and rental place where I encountered what



some would call "an unbeleivably bad experience." Talk about bad customer service. This



one tops them all. I decided to go out on a boat rental to see if I should get a boat or not.



I asked the boat guide a lot of questions. I decided to buy a boat from them. I asked a lot



more questions of the owner. I asked if there was anything in particular I needed to know.



He said I'd do fine with the boat. He was wrong. I had so much trouble with this boat, it's



unbeleivable. Everything I was told was wrong. I feel I was informed incorrectly.



I wouldn't advise anyone to even consider buying from them



This owner is just like a snake under the grass!!! once you pay him his skin changes and only then you will find out the truth about his personality.



I dropped more than 16,000 on the boat and more than 2,000 on other crap he got me to purchase but was treated like trash after I paid them.



Ed Dana