Jcon Inc

refused to give me itemized receipts for items used in my home repair, as I that my job was "too small" for him to do that. I requested handicapped accessible whirlpool tub. I had no witness. I had no choice in design of tub or number of jets. Owner denied I ever requested handicapped accessibility.I have slipped several times, trying to get out of tub. I filed a complaint with the BBB. Owner's responses were unprofessional and lacking in facts. He made numerous references to my personal life which had nothing to do with the fact that this tub was defective within 2 weeks of installation. He sent out a person today, 10/11/07, unscheduled and unannounced, in an unmarked truck, AFTER he had refused arbitration between his company and myself through the BBB. Extremely rude and demeaning in his contacts with me. Only good thing about this company is that owner's wife is a very sweet, personable woman whom I enjoyed communicating with.