I went to get a trim, Morgan decided to destroy my hair (can you say Millennial?) My hair was past my bra-curly and beautiful! I asked her to cut the split ends and no more...she took 5 inches off, she gave me bangs, she also thinned out my hair, she cut the front shorter than the back making it look like a Christmas tree, she gave me see through hair in the back and gave me a tail! She completely destroyed my hair that took 7 years to grow out and now it will take 3 years to get back what she took away from me!!! I now have to wear hats in public because she did such a horrible job on my hair!! I went to another salon to see if she could possibly save me but all she could do was cut the tail off and tell me that I can either wait for it to grow or cut it really short. She felt so sorry for me that she didn't charge me for the cut and her time and she gave me free extensions. I should have gone to her and not May Day!!! Whatever you do don't have Morgan with May Day Spa-lon touch your hair! She's in the wrong business!!!!
I had a horrible experience at this salon. I was asked what my price range was when I arrived, then the upselling started.We agreed on a number and proceeded. After an unbelievable 6 HOURS in the chair for a cut and colour I didn't get the colour I wanted!No apology was made for the excessively long wait, no one acknowledged why I was annoyed, no ammends were offered but they tried to sell me product I had already refused TWICE at the cash. I hate being treated like a dollar sign.The total was $30 more than I had agreed to pay and I had had enough of it all at this point. I refused to pay the extra. I was treated like a criminal and asked to keep waiting some MORE while the owner was called about the matter. Finally I left the money I had agreed to pay, plus tip (?) and left enraged.They left a very threatening message on my phone. Customer service is aggressively non-existent. Don't go!
Top of the line! You will have no regrets going to Harbor Moon. The salon is adorable, right on the water with a fun and funky atmosphere. Go see Paul...he is an angel and performs miracles with hair color!!
Love my hair. I got exactly what I asked for: perfect highlights!
A valley business where they go above and beyond to give you want you want. Prices are so REASONABLE it's worth a drive from anywhere as you're assured to leave with want you want--if not exactly they will keep working until it's perfect!